Business Intelligence Integration Analyst

Kentro is a technology and business solutions company supporting customer missions through innovative technology solutions. The Business Intelligence Integration Analyst serves as the integrator between an AI-based digital twin platform and enterprise customers, translating organizational needs into actionable implementations. The role includes enterprise discovery, customer engagement, digital twin integration, stakeholder training, and ongoing platform optimization.

Responsibilities:

• Partner with customers to assess their digital twin readiness and define capability requirements aligned with strategic business objectives
• Conduct discovery sessions to extract nuanced insights about organizational processes, data ecosystems, and decision-making frameworks
• Identify customer enterprise architecture, including existing systems, data infrastructure, and system dependencies critical to digital twin development
• Translate business challenges into structured technical requirements and use cases for digital twin modeling
• Facilitate workshops with cross-functional teams to identify high-value opportunities for digital twin applications
• Serve as a trusted advisor and point of contact throughout the customer’s digital twin journey
• Build and maintain strong relationships with key stakeholders at all organizational levels, from C-suite executives to technical teams and end users
• Adapt communication style and technical depth based on audience, ensuring clarity and buy-in across all organizational levels
• Provide ongoing support to customers as they evolve their digital twin adoption and expand their use cases
• Conduct regular cadence meetings and business reviews to assess progress, gather feedback, and align strategic priorities
• Develop deep expertise in a specialized digital twin platform and its capabilities to support solution design and implementation
• Oversee end-to-end design, development, and integration of digital twin models by translating customer requirements, ensuring solutions are scalable, accurate, and aligned with organizational objectives
• Create and deliver training programs tailored to different stakeholder personas, ensuring adoption and effective utilization of digital twin capabilities
• Collaborate with data engineers and developers to ensure models are fully and effectively integrated into the customer space
• Provide ongoing support and troubleshooting guidance as customers operationalize their digital twin capabilities
• Ensure the platform delivers maximum value through regular optimization reviews and feature adoption guidance

Requirements:

• Education & Experience: Bachelor's degree in Business, Psychology, Political Science, or International Relations OR equivalent military training/experience (e.g. MOS 35M/35F, 1N0, 0211)
• Minimum 8+ years of experience in Intelligence Operations, specifically focused on HUMINT collection, counterintelligence, or all-source analysis
• Advanced Elicitation & Requirement Gathering: Mastery of advanced elicitation techniques (rapport building, funneling, source vetting) applied to stakeholder interviews. Ability to move beyond surface-level "interviewing" to uncover latent requirements and hidden organizational drivers
• Structured Analytic Techniques (SATs): Demonstrated application of SATs (e.g., Analysis of Competing Hypotheses, Key Assumptions Check) to mitigate cognitive biases in data modeling and decision-making frameworks
• Ontology & Network Analysis: Proven experience in Human Network Analysis (HNA) or Social Network Analysis (SNA). Must understand how to map human relationships to technical ontologies
• Technical Proficiency: Proficiency with link analysis and data visualization tools common in the IC (e.g., Analyst Notebook (i2), Palantir Gotham/Foundry, ArcGIS, Maltego) and the ability to translate these workflows into commercial IT equivalents (Microsoft 365, Visio, JIRA)
• Communication: Exceptional briefing skills with experience presenting intelligence products to Senior Military Leaders or Federal Executives. Ability to "de-conflict" differing stakeholder narratives to create a single source of truth
• US Citizen or Lawful Permanent Resident (Green Card)
• Willing and able to obtain and maintain Public Trust Clearance or higher
• Targeting & Behavioral Modeling: Experience with the F3EAD cycle or Target Systems Analysis (TSA), specifically applying CARVER or PMESII-PT methodologies to dissect organizational vulnerabilities and decision-making nodes
• SOF/Interagency Experience: Previous support to Special Operations Forces (SOF) or Joint Task Forces where "human terrain" mapping was critical to mission success
• Digital Twin/Simulation Exposure: Familiarity with modeling human behavior, "Pattern of Life" (PoL) analysis, or agent-based simulation
• Cross-Domain Translation: Proven ability to act as a liaison between operational subject matter experts (SMEs) and technical engineering teams (translating "mission needs" into "user stories")
• Process Improvement: Familiarity with Lean Six Sigma or Agile methodologies applied in a non-manufacturing or intelligence context