Product Manager - Payments and Financial Services

BILL is a fintech company that provides financial automation and payments solutions for businesses. The Product Manager will own a product area or workflow within the FinSuite Platform, driving discovery, requirements, execution, launch, and iteration while partnering with cross-functional teams. The role will also contribute to AI-enabled payment experiences and measure customer and business outcomes.

Responsibilities:

• Own a defined product area, feature set, or workflow within FinSuite Platform and drive it from discovery through launch and post-launch iteration
• Write product requirements, user stories, success metrics, rollout plans, and launch-readiness materials that engineering and design can execute against
• Drive day-to-day squad execution, including sprint participation, prioritization, risk identification, and cross-team dependency management
• Build and maintain a quarterly roadmap for the owned area, with a biannual view of priorities and sequencing, in partnership with more senior PMs
• Define and track metrics for the owned workstream, covering adoption, reliability, operational efficiency, revenue enablement, and AI or self-service coverage where applicable
• Contribute to AI-enabled payment experiences by clarifying workflows, defining tool and API requirements, identifying safe self-service actions, and measuring containment and customer value
• Partner with CX, Ops, GTM, Finance, and analytics to ensure every feature works operationally and commercially, not just technically
• Proactively identify delivery risks and dependency gaps, and escalate with options rather than just problems

Requirements:

• 2+ years of product management experience, or equivalent experience in a product-adjacent role with clear ownership of customer and business outcomes
• Proven ability to ship software products end to end in partnership with engineering and design, including writing requirements, tracking execution, and driving launches
• Strong written communication skills with the ability to author clear requirements, decision documents, and stakeholder updates
• Comfort using data to size opportunities, prioritize work, evaluate post-launch outcomes, and define success metrics at the feature or workflow level
• Ability to manage ambiguity within a bounded scope, move work forward independently, and escalate with context when blockers arise
• Strong cross-functional partnership instincts, including the ability to coordinate across engineering, design, analytics, and business stakeholders without losing momentum
• Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future
• Experience in payments, fintech, platform products, or operations-heavy environments where reliability and accuracy are non-negotiable
• Exposure to AI-enabled product experiences, including agent workflows, self-service tooling, or instrumentation for LLM-based products
• Familiarity with payment rails (ACH, check, wire, card) or financial services platforms serving SMB customers