Technical Product Manager - Remote

Optum is a global health care innovation company developing digital, data analytics, AI, and cybersecurity solutions. The Technical Product Manager will define and deliver consumer-facing digital experiences across web and mobile platforms by translating consumer and business needs into technical requirements, managing feature backlogs, coordinating delivery, and improving AI-enabled products through data and feedback.

Responsibilities:

• Partner with business product, UX, analytics, engineering, architecture, and domain stakeholders to understand consumer needs, business objectives, product performance, and emerging opportunities
• Translate roadmaps and features into clearly defined product requirements, user stories, technical requirements, acceptance criteria, dependencies, and measurable success indicators, using AI tools
• Own and maintain an executable feature backlog across web and mobile experiences, prioritizing work based on consumer value, business outcomes, product data, technical feasibility, dependencies, and delivery considerations
• Partner with engineering and architecture to understand end-to-end system flows, technical constraints, integration needs, and solution options, and translate them into executable product requirements
• Support execution from discovery through launch by coordinating requirements, dependencies, readiness activities, and stakeholder alignment within the assigned product area
• Identify and manage product delivery risks, issues, and dependencies within the assigned product area, partnering with affected teams to support timely resolution and escalating when appropriate
• Contribute to the definition, evaluation, and continuous improvement of AI-enabled consumer experiences, including appropriate success measures, monitoring, and feedback loops
• Monitor production performance, adoption, consumer feedback and sentiment, quality metrics, and operational issues, using insights to identify improvement opportunities and inform backlog and prioritization decisions

Requirements:

• • Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience
• • 3+ years of technical product management or product owner experience delivering web or mobile software applications
• • 3+ years of experience defining technical requirements, user stories, and acceptance criteria within a software development framework
• • 2+ years of experience using product data, consumer feedback, or analytics to inform product decisions and measurable outcomes
• • Demonstrated written and verbal communication skills, with the ability to translate between technical and non-technical stakeholders
• • Demonstrated solid consumer-centric mindset with demonstrated ability to operate effectively in complex, fast-paced technology environments
• • Experience delivering consumer-facing digital products in healthcare
• • Experience delivering or supporting search or conversational AI platforms
• • Experience using AI to improve product discovery, delivery velocity, or operating maturity
• • Familiarity with product analytics tools, experimentation/A-B testing frameworks, and outcome measurement methodologies