Engineering Manager, Cloud Engineering

LaunchDarkly is a software delivery platform company that helps developers release, manage, and optimize software safely. The Engineering Manager will lead the Cloud Engineering team, owning cloud infrastructure operations, incident response, reliability, and a major infrastructure insourcing program while developing the team and partnering across engineering.

Responsibilities:

• Lead and develop a senior Cloud Engineering team, providing clear expectations, coaching, feedback, performance management, and career-development support
• Own the operational health of LaunchDarkly’s cloud infrastructure, including incident response, on-call health, service-level objectives, resilience, and disaster recovery
• Launch and deliver a multi-quarter infrastructure insourcing program, including sequencing work, managing dependencies, communicating milestones, and ensuring a successful transition
• Guide technical priorities and tradeoffs across AWS infrastructure, networking, multi-region Kubernetes, infrastructure as code, GitOps, datastore operations, and compliance-related infrastructure
• Build leverage through software, automation, and paved paths that help product engineering teams use infrastructure safely and independently
• Support migrations by providing guidance, patterns, and enablement while maintaining clear ownership boundaries with partner teams
• Establish team norms for effective AI-assisted engineering and identify opportunities to reduce operational toil through AI and automation
• Maintain team health and continuity through change, fostering an inclusive, collaborative, and accountable environment
• Partner with Service Frameworks, Core Platform, Revenue Platform, Data Platform, and product engineering teams on shared infrastructure priorities and cross-team dependencies
• Communicate roadmaps, operational risks, investment needs, and progress clearly to engineering leadership and cross-functional stakeholders
• Participate in hiring and team planning as the organization grows

Requirements:

• 2+ years of experience managing an infrastructure, platform engineering, or site reliability engineering team at a product company, including people management of an on-call team
• Demonstrated ownership of incident response, on-call health, and service-level objective frameworks for critical production systems
• Experience leading at least one multi-quarter infrastructure migration or insourcing program from planning through completion
• Technical fluency with AWS, Kubernetes, and infrastructure-as-code practices, with the judgment to guide discussions and tradeoffs with senior engineers
• Experience taking over an established team and maintaining engagement, performance, and retention through a leadership transition
• A clear point of view on team norms and practices for AI-assisted engineering
• Strong written and verbal communication skills, with the ability to explain technical and operational priorities to a range of audiences
• A thoughtful, calm, and accountable leadership approach, particularly during incidents and periods of change
• Experience with vendor negotiations or cloud cost management
• Experience supporting FedRAMP or other compliance-related infrastructure and operations
• Experience operating large-scale datastores or OLAP systems
• Experience growing a team through funded expansion