Director, Software Engineering - Product Job Details | Grainger Businesses

Grainger is a broad-line distributor serving customers with maintenance, repair, and operating products and technology-enabled solutions. The Director, Software Engineering - Product leads engineering teams delivering scalable product solutions for Grainger’s eProcurement offering and customer-facing API portal. The role partners with Product, Architecture, UX, ML, Data, and Engineering teams to drive execution, develop engineering leaders, and ensure reliable delivery of customer and business outcomes.

Responsibilities:

• Directly manage the team building Grainger's customer-facing API portal, and lead the rest of the domain through an engineering manager who reports to you. Hire, onboard, and grow the leaders under you, and give every team a charter clear enough that they can make their own calls. Advocate for the technology choices you believe in and help the organization make honest trade-offs between risk and value
• Own engineering for the ePro domain end to end. Drive shared understanding, alignment, and execution across every team in the domain, not only the one you manage directly, partnering with Product, Architecture, UX, Data, and peer engineering domains to hold that alignment together
• Shape the APIs Grainger exposes to the outside world. Hold a strong opinion about the interface and translate our internal API style guide into standards that hold up for an external developer community
• Make forward progress in the face of ambiguity and organizational inertia
• Establish engineering practices and operations reviews that improve reliability, observability, and performance. Use metrics and signals to find the opportunities rather than waiting for them to find you

Requirements:

• Only individuals authorized to work in the United States now and for the foreseeable future will be considered for this position
• Chicago, IL is the preferred location with a hybrid work environment (2 days per week in the Merchandise Mart office)
• We will also consider highly qualified remote candidates who are willing to travel to Chicago for onboarding and occasional team meetings
• Onsite onboarding will be required
• Bachelor's Degree in Computer Science or equivalent, or equivalent experience required
• 10+ years engineering leadership experience
• Strong background in Agile, CI/CD, and cloud (AWS preferred)
• Experience in data-intensive domains
• Ability to lead through change and modernization
• Strong product thinking
• Excellent communication and collaboration skills
• Passion for developing leaders
• Experience managing mangers
• Experience with public facing API portals
• History of building resilient systems, including team support and incident management processes