Role: FL-DBPR-CTMH-Compliance Officer
Client : Florida Temp Staffing
Short Description:
FL-DBPR-CTMH-Compliance Officer - ASSIGNMENT IS APPROXIMATELY 11 WEEKS IN LENGTH
Complete Description:
FL-DBPR-Condominiums, Timeshares and Mobile Homes - Compliance Officer
Position: Pay Rate: $38.14hr
Usual Schedule/Work Hours (e.g. M-F, 9-5):
Monday - Friday 8am - 5pm
WORK ENVIRONMENT: Professional office, business casual
WORK LOCATIONS: Candidate can select one of the following work locations:
CANDIDATE RESPONSIBILITIES:
** Contact constituents/complainants to discuss the details of the complaints that are filed.
** Read state statute and compare with complaints to analyze the issue.
** Communicating with the public, so good customer service skills are a MUST.
** Advise complainant of the Division s jurisdiction and that the case is being closed and for what reason.
** Provide any resources or referrals, as appropriate.
** Send a written correspondence to the complainant once approved by the supervisor.
** Close the case out by adding the appropriate codes/activities/statues in Versa.
** Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS:
** Communicate verbally and in writing appropriately
** Read and interrupt Florida statutes
** Previous experience working with the public in a professional work environment
** Exceptional organizational skills
** Commit to the project time line
