Senior Product Designer (JobEx)

Housecall Pro helps home service professionals streamline operations, scale their businesses, and save time. The Senior Product Designer I shapes intuitive product experiences, influences product direction, conducts and synthesizes user research, and partners with cross-functional teams to deliver scalable, accessible, and high-quality designs.

Responsibilities:

• Design simple and beautiful product experiences that make a measurable difference in the daily lives of our Pros
• Advocate for customer needs while balancing product strategy, business goals, technical considerations, and measurable outcomes
• Facilitate and participate in user research and usability testing, synthesizing insights to continually improve experiences and elevate the quality of the product
• Shape and expand the user experience, interactions, and user interface through user flows, information architecture, sketches, wireframes, visual design, and prototypes
• Influence product direction through strong design judgment, customer insights, and close partnership with product management, engineering, design, and other cross-functional stakeholders
• Present and communicate concepts, design rationale, tradeoffs, and recommendations clearly to team members and stakeholders
• Strengthen design principles, systems, and repeatable patterns that improve consistency, accessibility, quality, and scalability across the product
• Inspire new ideas and experiences by exploring emerging interaction patterns, technologies, and next-generation interfaces
• Create guidelines and documentation that connect design intent with the teams building our products and support the delivery of thoughtful, easy-to-use experiences

Requirements:

• 6+ years of experience in product design, UX/UI design, or a related field
• Strong portfolio demonstrating experience designing complex digital products and end-to-end experiences across platforms
• Proven expertise with modern design platforms (i.e. Figma, Adobe Creative Suite) and fluency with AI-native tools (i.e. Figma AI, Claude, ChatGPT)
• Bachelor's degree in design, human-computer interaction (HCI), or a related field, or equivalent work experience
• Experience working with and evolving design systems at scale
• Deep expertise in user-centered design, interaction design, accessibility, interactivity, motion, and established product design patterns
• Experience collaborating effectively within fast-moving, cross-functional product teams
• Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
• A strong and thoughtful design perspective paired with openness to constructive input and the ability to communicate your rationale clearly
• Relentless attention to detail and commitment to ensuring design quality extends beyond Figma through the final product experience
• A natural drive to develop deep subject matter expertise while maintaining an understanding of the broader product ecosystem
• A collaborative mindset and the ability to bring product, engineering, and design toward a shared answer independently
• A perpetually curious mindset that drives exploration of new ideas, technologies, design approaches, and customer experiences
• A background with range that allows you to work across disciplines, or a craft you've pushed far enough to teach
• Personal resilience to learn from scratch, and successfully thrive in ambiguity