Product Manager, Order-to-Cash

Kaseya is a provider of AI-powered IT management and cybersecurity software serving Managed Service Providers and internal IT organizations worldwide. The Product Manager, Order-to-Cash will own the O2C product strategy and roadmap across order management, billing, payments, collections, revenue recognition, tax, reporting, and finance operations, while coordinating cross-functional requirements, integrations, and migration initiatives.

Responsibilities:

• Define the O2C roadmap across order management, billing, invoicing, payments, collections, revenue recognition, tax, reporting, and finance operations
• Serve as O2C subject matter expert across Salesforce, NetSuite, GetPaid, Oracle ERP/Fusion, Salesforce Revenue Cloud Advanced, RightRev, MuleSoft/OIC, Gr4vy/GoCardless, OneSource, Snowflake, and boundary applications
• Partner with Finance, Billing, Collections, Revenue and Sales Operations, Customer Operations, Product, Engineering, Architecture, Security, and IT to define requirements, prioritize work, and deliver scalable outcomes
• Own and prioritize the backlog against corporate strategy, finance transformation, customer experience, revenue operations, and NextGen migration goals
• Balance legacy investment with transformation, funding only enhancements that create measurable value, reduce risk, or improve migration readiness
• Mature the O2C operating model by simplifying processes, clarifying ownership, improving handoffs, reducing manual work, and strengthening governance
• Apply strong knowledge of MSPs, subscription and usage-based models, customer lifecycle processes, and Corporate/BIS systems
• Lead requirements and solution alignment from order submission through invoicing, payment, collections, revenue recognition, tax, and reporting
• Translate complex processes into clear requirements, user stories, acceptance criteria, process flows, and testable outcomes
• Ensure order, invoice, payment, credit memo, customer, tax, receivables, and revenue data remains consistent and traceable across integrations
• Partner with technical teams on integrations among Salesforce, Oracle, NetSuite, Gr4vy, GoCardless, OneSource, Snowflake, GetPaid, MuleSoft, and Oracle Integration Cloud
• Support migration from legacy NetSuite O2C capabilities to the Salesforce and Oracle ecosystem while maintaining business continuity