Senior Product Manager, E2E Product Experience for OTR

WEX is an innovative payments and technology company focused on simplifying the business of running a business through unified user experiences and customer-driven innovation. The Senior Product Manager will own strategy, multi-year roadmaps, and business outcomes for OTR digital payments platforms and native mobile driver experiences, leading real-time spend, mobile application, and cardless payment initiatives. The role collaborates with UX, engineering, and commercial teams to create seamless web and mobile experiences and leverage AI, analytics, and product metrics for informed decision-making.

Responsibilities:

• The Senior Product Manager independently owns the strategy, multi-year roadmap, and business outcomes for core Over-The-Road (OTR) digital payments platforms and native mobile driver experiences across the commercial fleet ecosystem
• In this role, you will lead the evolution of real-time spend capabilities, native mobile applications, and cardless payment features while leveraging modern AI tools to accelerate discovery
• Working shoulder-to-shoulder with UX researchers, engineers, and commercial partners, you will serve as a true co-creator of the End-To-End (E2E) seamless user experiences across web and mobile touchpoints

Requirements:

• Proven expertise in commercial card systems, real-time spend execution, virtual cards, or transaction settlement workflows
• Track record of driving native iOS/Android product roadmaps, mobile wallet integrations, and delivering feature parity between desktop web portals and mobile driver applications
• Proven ability to establish long-term product strategy, translate company objectives into actionable roadmaps, and independently lead complex, end-to-end Go-To-Market execution
• Deep passion for product-led UX design, customer journey mapping, and mobile/web usability principles. Operates as an equal co-creator with UX design partners, bringing a design-thinking approach to interface refinement
• Advanced proficiency in leveraging generative AI tools and AI-driven platforms to accelerate discovery, automate spec documentation, analyze complex behavioral patterns, and evaluate intelligent feature integrations
• Expert in using interactive analytics tools and executive dashboards to uncover deep insights, measure mobile/payment adoption, and drive continuous, data-informed iterations
• Experienced in driving organizational alignment across business stakeholders, engineering, UX, and executive leadership. Proven capability in guiding and mentoring team members on product methodology and strategic execution
• Undergraduate degree in business, computer science, design, or a related field
• 8+ years of professional experience, with specific experience leading outcomes for complex digital payment or mobile product initiatives
• Demonstrated experience managing products across B2B payments, transaction processing, or mobile application ecosystems
• Demonstrated expertise in defining and leveraging product metrics to understand performance and deliver on strategic OKRs
• Proven track record of close partnership with UX/UI design teams, integrating user-centered design directly into the product discovery lifecycle
• Master's Degree in business, product management, or computer science
• Direct experience with native mobile app lifecycle management (iOS/Android) and web-to-mobile workflow parity strategies
• Exposure to Over-The-Road (OTR) payments, commercial card systems, cardless fueling technologies, or fleet solutions domains
• Proven experience presenting to and influencing executive-level stakeholders
• Agentic AI certification or hands-on AI-first product development experience