Group Product Manager, SMB Accounting

H&R Block is a tax and financial services company focused on helping clients and communities through human expertise and digital innovation. The Group Product Manager, SMB Accounting will lead the accounting and bookkeeping product experience for the Wave/Small Business product suite, manage Product Managers, and own product strategy, roadmaps, budgets, and outcomes. The role also partners across functions to deliver mobile experiences, integrate accounting and tax workflows, leverage AI, and improve product development practices.

Responsibilities:

• Define and lead the product vision, strategy, roadmap, OKRs, and success metrics for the SMB Accounting group, ensuring the core bookkeeping experience keeps pace with the needs of growing small businesses and solopreneurs
• Own accounting/bookkeeping product decisions with the judgment the domain demands - balancing usability, accuracy, and compliance in a product small business owners depend on to run their financial lives
• Partner closely with Tax and cross-platform counterparts to help unify accounting and tax workflows as part of the broader SMB platform strategy, ensuring the accounting experience integrates cleanly with adjacent products rather than operating in a silo
• Own and evolve the mobile accounting experience, establishing the roadmap and driving alignment across engineering, design, and business stakeholders on mobile direction - mobile experience delivery is a hard requirement for this role
• Develop a high-performing team that utilizes continuous product discovery best practices and modern SDLC methodologies - including frequent user research, comprehensive roadmap and backlog management, and hypothesis-driven experimentation - to ensure products meet customer needs and business goals
• Inspire, align, and influence across engineering, design, and business functions - securing necessary resources, coordinating technology and design work for on-time delivery, and navigating complex cross-functional challenges and dependencies
• Craft logical business cases, understand financial impacts, and define and execute business and customer benefit OKRs. Use data to prioritize opportunities, demonstrate product value, and impact KPIs
• Identify where AI can meaningfully improve day-to-day team productivity and velocity, and separately, identify where AI can be built directly into the accounting product to deliver real customer value, always starting from the customer's problem and pain points rather than the technology itself
• Foster a culture of continuous improvement, driving operational excellence through retrospectives, coaching, and ongoing refinement of team processes and ways of working

Requirements:

• Bachelor's degree in Business, Computer Science, Engineering, Information Systems, Data-related field, or a related discipline, or the equivalent through a combination of education and relevant work experience
• Direct experience in the small business accounting, or tax software space. You understand the SMB customer, their financial workflows, and what it takes to earn their trust with their books. This domain fluency is a hard requirement for this role
• Proven experience defining and delivering mobile product experiences, ideally in a SaaS or financial services context. Mobile product delivery experience is a hard requirement for this role
• Deep SaaS product-building experience, ideally across both early-stage and scaled environments, with a focus on financial or business services
• Identify and leverage AI-enabled capabilities and workflows to improve customer experience, product velocity, and quality in ways that align with business priorities and deliver measurable impact
• Strong people leadership experience, including leading Product Managers, developing talent, setting priorities, and building high-performing teams, with genuine comfort operating as a coach-player
• Proven ability to define product strategy, derive requirements, analyze trade-offs, and prioritize investments across multiple teams and stakeholders in a matrixed environment
• Excellent written, verbal, and interpersonal communication skills, including the ability to explain technical and financial concepts clearly to non-technical audiences and influence senior stakeholders across business and technology functions
• Strong business acumen, including experience building business cases, evaluating trade-offs, and aligning product investments to customer value, company priorities, and financial outcomes
• 8+ years of experience in product management, including leading large mission-critical products that involve significant business and technology change, with a minimum of 2+ years in managing people
• Direct experience in the small business accounting, or tax software space
• Mobile product delivery experience