Senior Product Manager, Self-Reported Insights

Atlassian develops collaboration software designed to help teams work more effectively. The Senior Product Manager will lead DX’s Self-Reported Insights portfolio, setting its vision, strategy, roadmap, and measurable outcomes while improving how organizations collect, analyze, benchmark, and act on developer feedback. The role partners with engineering, design, customer-facing, and go-to-market teams and maintains close customer engagement.

Responsibilities:

• Set the vision, strategy, roadmap, and measurable outcomes for DX’s Self-Reported Insights portfolio
• Build a deep understanding of developer experience leaders, engineering executives, platform teams, and the developers who participate in surveys and studies
• Create a coherent product experience across Snapshots, PlatformX, Studies, and Benchmarks
• Translate survey methodology, customer feedback, and developer experience research into products that are rigorous, approachable, and actionable
• Improve the end-to-end customer journey, from study design and participation through analysis, benchmarking, communication, and follow-through
• Shape ambiguous opportunities with lightweight specs, prototypes, and clear written context before the team commits to a solution
• Know how the portfolio is performing across usage, adoption, retention, and satisfaction; investigate changes and turn what you learn into product decisions
• Partner closely with Engineering, Design, customer-facing teams, and go-to-market leaders on discovery, pilots, launches, documentation, and positioning
• Spend significant time with customers and make sure the broader product team benefits from that context

Requirements:

• 5+ years of product management experience, with a track record of independently owning an important product area
• Deep understanding of surveys, self-reported data, feedback systems, or research products
• Strong understanding of developer experience as a discipline and the challenges faced by developer productivity and platform teams
• Ability to turn nuanced research concepts and messy human feedback into clear, useful product experiences
• Strong customer discovery, synthesis, prioritization, and written communication skills
• Comfort operating in ambiguity, moving quickly, and making pragmatic tradeoffs without sacrificing quality or customer trust
• Ability to define meaningful outcomes and use product data and customer evidence to guide decisions
• Product management experience on a developer experience, developer productivity, or platform team
• Experience building survey, employee experience, research, benchmarking, or qualitative-insights products
• Experience serving technical enterprise customers
• Experience in a fast-growing startup or developer-tooling company
• Firsthand experience using DX as a customer