Principal Product Management

Thomson Reuters delivers trusted tax content, technology, and insights that support professional decision-making and customer workflows. The Principal Product Manager, Content Transformation will define and execute a multi-year roadmap to modernize Direct Tax content through AI, automation, and human-in-the-loop workflows. The role leads cross-functional transformation, develops AI-powered workflow solutions, drives organizational change, and measures outcomes.

Responsibilities:

• Create and execute a multi-year roadmap to transform the Tax & Accounting content organization through AI and automation
• Identify and prioritize transformation opportunities across content acquisition, interpretation, authoring, validation, maintenance, and product integration workflows
• Establish clear success metrics and business cases that demonstrate measurable operational and customer impact
• Partner closely with Product Content leaders, tax analysts and other domain experts to understand tax content, software, and customer workflows and pain points, identifying opportunities to deliver higher-quality content faster, more accurately, and at greater scale through AI-enabled processes
• Design future-state workflows that effectively combine AI capabilities with human expertise
• Help evolve roles from manual content processing and translation activities toward higher-value work such as prompt development, exception management, quality evaluation, and expert decision-making
• Work hands-on with Engineering, Data Science, TR Labs, and business stakeholders to prototype and deliver AI-enabled capabilities
• Work with product content and tech partners to evolve capabilities and expertise by understanding internal development needs, exploring new technologies, evaluating development options, and advocating for investment
• Design and implement human-in-the-loop processes that balance automation, quality, compliance, and trust
• Apply technologies including Generative AI, agentic workflows, machine learning, workflow automation, and orchestration platforms to solve complex content challenges
• Lead cross-functional transformation initiatives that span Product, Content, Operations, Technology, and Compliance teams
• Build alignment among leaders and stakeholders around future-state processes, tools, and operating models
• Champion adoption of new workflows and ways of working across the organization
• Establish metrics to evaluate efficiency gains, quality improvements, cost savings, and business impact
• Continuously identify opportunities for optimization and expansion of AI-enabled workflows
• Use data and experimentation to guide investment decisions and roadmap priorities
• Stay at the forefront of AI, automation, knowledge management, and digital transformation trends
• Help shape Thomson Reuters' strategy for applying AI to content-intensive domains
• Influence leaders and teams through vision, expertise, and execution

Requirements:

• You have a demonstrated track record of leading large-scale business, operational, or workflow transformation initiatives and can connect long-term vision with practical execution
• You understand how modern AI technologies can be applied to knowledge-intensive work and have practical experience designing AI-powered workflows, automation solutions, or human-in-the-loop systems
• You are passionate about understanding the needs of both external customers and internal users and use those insights to drive transformation priorities
• You are comfortable rolling up your sleeves, testing solutions, analyzing workflows, working directly with users, and rapidly iterating toward better outcomes
• You excel at driving alignment across diverse stakeholder groups and can effectively communicate with executives, technical teams, domain experts, and operational leaders
• 8+ years of Product Management, Business Transformation, Process Transformation, or related leadership experience
• Experience leading complex AI, automation, or digital transformation initiatives
• Demonstrated success redesigning business processes and operating models through technology innovation
• Strong understanding of Generative AI, agentic AI, workflow automation, and human-in-the-loop design patterns
• Experience building or delivering AI-enabled products, platforms, or internal tooling solutions
• Ability to analyze complex operational workflows and identify opportunities for automation and optimization
• Experience working with highly regulated, content-intensive, or knowledge-driven domains
• Bachelor's degree or equivalent experience required
• Tax, accounting, regulatory, compliance, or other professional information experience is strongly preferred
• Proven ability to influence senior leaders and drive organizational change within matrixed environments
• advanced degree preferred