Senior Solutions Engineer - Eastern or Central Time Zone (USA Remote)

Turnitin is a global education technology company that provides learning integrity and assessment solutions. The Senior Solutions Engineer serves as a strategic technical partner to sales teams, leading customer presentations, demonstrations, evaluations, and proof-of-concept initiatives while supporting RFPs, integrations, workflow discovery, and revenue growth.

Responsibilities:

• Product & Technical Expertise: Serve as customer facing technical subject matter expert for Turnitin's Integrity and Assessment products across all sales cycles
• Presentations & Demos: Craft and deliver high-impact, tailored product overviews, and technical demonstrations to current and prospective higher education and secondary education customers
• Technical Questions & RFP Support: Partner with sales teams to resolve technical product inquiries received from customers. Assist in the RFP/RFI process by advising on technical, integration, and other product related questions
• Business Value Engineering: Build compelling business cases and value-focused presentations that align product capabilities with client pain points to influence customer buying decisions and support revenue growth
• Evaluation & Proof of Concepts: Manage client trials, pilots, and Proofs of Concept (POCs), ensuring clear evaluation criteria and successful outcomes
• Strategic Selling Support: Partner closely with sales teams to develop deal strategies, refine customer messaging to align to customer pain points, and develop business cases to influence deal closure
• Workflow & Integration Support: Conduct technical discovery with customer stakeholders (CIOs, Administrators, Deans) to collect requirements, technical constraints, and document future state workflows
• Voice of the Customer: Synthesize market feedback, competitive insights, and feature requests gleaned from customer interactions and provide to internal stakeholders, including Product and Marketing teams
• Collaboration, Teamwork, and Growth: Contribute to a collaborative, low ego, and growth focused team. Embrace feedback, improvement, and innovation as part of business as usual. Actively participate in mentorship, promote best practice sharing across global Go-To-Market teams, and contribute to scaling the Solutions Engineering organization

Requirements:

• 7+ years of experience in Solutions Engineering, Technical Pre-Sales, or Technical Consulting in EdTech or Enterprise SaaS
• Strong consultative selling and presentation skills with proven ability to communicate technical concepts effectively to executive, academic, and technical audiences
• High level of intellectual curiosity and a desire to work through complex problems
• Flexible and humble approach, focused on doing what is best for Turnitin Customers, our people, and our business
• Proven track record of managing technical evaluations, Proofs of Concept, and RFP responses in complex sales cycles
• Demonstrated expertise with customer workflows, including ability to understand complex integrations, gather requirements, and accelerate change management with customers
• Must be able to regularly flex schedule across global time zones to further One Team collaboration and execute within a global function
• Experience with LMS, LTI standards, and REST APIs is a plus