Autonomy and Remote Control Product Manager

Caterpillar Inc. is a global manufacturer whose Cat Digital team develops digital solutions using data, advanced analytics, telematics, and AI. The Product Manager will define the vision and roadmap for software that orchestrates autonomous machine operations, with an emphasis on exception management and remote operation. The role partners with customers, design, engineering, and support teams to prototype, prioritize, and deliver scalable autonomy solutions.

Responsibilities:

• Help shape the vision for how autonomous operations impact jobsite process, and the offboard application needs to deliver on that new process. In particular, how remote operation can complement and support autonomous operation
• Collaborate with Design and User Research teams to develop prototype solutions (including using AI tools), test with customers, and gather feedback
• Prioritize new features, enhancements, feedback and bugs into product backlog
• Define clear, well-structured business features, and coordinate with application engineering and platform engineering to deliver
• Partner with marketing and dealer support teams to support adoption and sales growth
• Coordinate with field support specialists and customers to address and resolve problems and expand product usage

Requirements:

• Product Management Skillset: Capability to define product direction in a new and undefined space; can handle ambiguity and set priorities for a product backlog
• Software Product Business Knowledge: Experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision
• Rapid Prototyping: Working knowledge on the use of AI tools develop concepts for testing with users and collection of feedback
• Effective Communications: Extensive understanding of effective communication concepts, tools and techniques; ability to effectively convey complex concepts to a range of different stakeholder types
• Decision Making and Critical Thinking: Extensive knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
• Business Analysis: Working knowledge in identifying business needs, and bring data-driven mindset to quantify and prioritize; ability to recommend solutions that deliver value to stakeholders
• Software Engineering: Working Knowledge of software engineering; ability to deliver new or enhanced software products
• Domain expertise in robotics teleoperation or remote control, gaming, or simulation
• Proven experience within Product Management (typically 5+ years)
• Typically, a Bachelor's or Master's degree, preferably in computer science, information systems, engineering or related field
• Extensive experience leading a technical team while simultaneously managing multiple projects (typically 3+ years)
• Extensive experience with the Agile methodology
• Demonstrated ability to communicate appropriately to ensure a team's success
• Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations
• Excellent oral and written communication skills
• Strong accountability, teamwork, and interpersonal skills, and communication skills