Project Manager-Retail Bank Renovations

Turner & Townsend is a global professional services company providing programme, project, cost, asset, commercial, and related management services. The company is seeking an experienced Project Manager to lead the planning, execution, and delivery of retail banking branch renovation and refresh programs, managing stakeholders, schedules, budgets, risks, construction activities, and client relationships.

Responsibilities:

• Manage multiple branch renovation and retail banking improvement projects from initiation through closeout
• Coordinate and manage stakeholders including banking clients, architects, engineers, contractors, vendors, facilities teams, and regulatory authorities
• Develop, monitor, and maintain project schedules, ensuring key milestones, critical paths, and delivery commitments are achieved
• Ensure effective project governance, standards, processes, and reporting frameworks are consistently applied across all projects
• Prepare and deliver project status reports, executive summaries, risk registers, and leadership updates
• Oversee the execution of branch renovations to ensure compliance with client design standards, brand requirements, security protocols, and operational needs
• Manage project budgets, forecasts, change orders, and cost controls to ensure projects are delivered within approved financial parameters
• Coordinate planning and execution activities to minimize disruption to branch operations, customers, and employees during renovations
• Facilitate communication between internal stakeholders, construction teams, vendors, and banking operations teams through regular meetings and project updates
• Monitor design development, permitting activities, procurement schedules, construction progress, and project closeout requirements
• Manage contractor and consultant performance, ensuring quality, safety, schedule, and budget objectives are achieved
• Review project documentation, drawings, schedules, budgets, and contractor deliverables to ensure alignment with project goals
• Lead issue resolution efforts, including responding to field conditions, RFIs, change requests, and operational challenges
• Identify project risks and develop mitigation strategies to support successful project delivery
• Support value engineering initiatives and recommend cost-effective solutions without compromising quality, customer experience, or regulatory compliance
• Ensure all renovations are completed in accordance with applicable building codes, accessibility requirements, life safety standards, and banking security guidelines
• Maintain strong client relationships and serve as a trusted advisor throughout the project lifecycle
• Identify opportunities for program improvements, process efficiencies, and expanded services within the retail banking portfolio
• Support business development efforts by fostering positive client relationships and identifying future project opportunities

Requirements:

• Bachelor's degree in Construction Management, Architecture, Engineering, Project Management, or a related field
• 5+ years of experience managing retail, banking, corporate interiors, renovation, or construction projects
• Experience overseeing multi-site renovation programs and fast-track project delivery environments
• Strong knowledge of project management methodologies, budgeting, scheduling, risk management, and construction administration
• Experience working in occupied facilities while maintaining business continuity
• Proficiency with Microsoft Project, Primavera P6, Excel, and project management software platforms
• Excellent communication, stakeholder management, leadership, and problem-solving skills