Sales Development Representative - B2B SaaS

Alto Software Group is a B2B SaaS company providing software solutions for estate agents and home builders across the UK property market. The Sales Development Representative will generate revenue through inbound enquiry conversion and outbound prospecting, while selling property marketing, CRM, website, and marketing reach products. The role also involves managing accounts, resolving customer issues, maintaining Salesforce records, and developing market and product knowledge.

Responsibilities:

• Qualify and close inbound enquiries quickly, and convert as many of them as possible
• Prospect by phone to open up new business and sell additional products to existing clients
• Grow revenue across the Houseful range: property marketing, CRM software, website products and marketing reach products
• Run a structured contact plan across your allocated accounts, so no customer or prospect goes too long without hearing from us
• Work closely with the territory account managers and the specialist product team, so clients get joined-up advice and access to the right products and partnerships
• Own customer queries and complaints until they're resolved. That includes keeping cancellations down and recovering outstanding payments
• Keep Salesforce accurate and up to date, so the wider team can trust what's in it
• Keep building your knowledge of our products, the market and our competitors, and share useful insight with clients and colleagues. That includes representing Alto at events and conferences when needed

Requirements:

• Experience in B2B sales, ideally in a consultative role where you've sold on value rather than price
• Strong organisation and time management. You can run an inbound queue and an outbound pipeline side by side without either slipping
• You're comfortable in a fast-moving, target-driven environment and adapt quickly when priorities change
• You're self-motivated, show good judgement and take the initiative. You don't wait to be told what to do next
• Experience helping customers see the value of digital tools and adopt new ways of working
• You're a confident communicator on the phone and in person, with clients and colleagues alike
• Solid working knowledge of Google Sheets/Slides or Excel/PowerPoint
• Salesforce experience is a plus
• a background in property, software or digital media
• a track record of selling a varied product portfolio across several channels