Senior Product Manager

Step is a financial technology company focused on improving the financial future of the next generation through banking and borrowing products. The Senior Product Manager will own the end-to-end development of a core product area, define its strategy and roadmap, and balance customer experience, business performance, growth, risk, and compliance. The role involves using data-driven insights, collaborating with cross-functional teams, and delivering products from discovery through launch and scale.

Responsibilities:

• Partner with leadership to define the vision and strategy for your product area, ensuring alignment with customer needs and business objectives
• Own your roadmap end to end, from problem definition and prioritization through launch, iteration, and scale
• Leverage analytics, user research, and industry trends to identify high-impact features, optimizations, and experiments
• Write clear specifications that lay out the problem, objectives, key elements of the solution, decision rationale, and the metrics that define success
• Work cross-functionally with design, engineering, data science, legal, compliance, operations, marketing, and finance to build, launch, and scale products
• Monitor key product metrics, measure impact, and iterate based on learnings to continuously enhance the customer experience
• Balance growth, risk, and compliance in product decisions, and communicate the tradeoffs clearly to stakeholders across the company
• Use AI tools to deliver better consumer experiences and business outcomes faster

Requirements:

• 8+ years of product management experience
• A track record of building, launching, and scaling consumer products, from ideation through growth, with measurable business impact
• Strong analytical skills, with experience using BigQuery, Looker, Mixpanel, or similar analytics tools
• Experience using AI tools day-to-day, with evidence of how they've made your work faster or better
• Exceptional written and verbal communication skills, with the ability to influence and align stakeholders
• Deep customer empathy and a passion for building products that deliver real value
• A proactive, outcome-oriented mindset with a bias for action — you act as an owner, move with urgency, and are comfortable with ambiguity
• Bachelor's degree or an equivalent combination of education, training, and experience
• preferably in consumer fintech or consumer mobile products
• A background in software engineering, design, analytics, or technical product management
• Experience in a regulated environment, or with banking, payments, lending, growth, or risk and fraud products
• Prior experience at an early- or growth-stage startup