Business Analyst

Beacon Healthcare Systems is a healthcare SaaS company providing compliance and regulatory software for stakeholders in the health insurance industry. The Business Analyst will gather and translate business requirements into technical specifications, analyze processes, collaborate with stakeholders and engineering teams, and support implementations, deployments, testing, and Agile release activities.

Responsibilities:

• Elicit, analyze, and document business requirements through interviews, workshops, surveys, and process observation with stakeholders across the organization
• Translate business needs into clear, detailed functional specifications, user stories, acceptance criteria, and process flow diagrams
• Maintain and manage a requirements repository, ensuring traceability from business need through to delivery and testing
• Analyze existing business processes, workflows, and systems to identify inefficiencies, gaps, and opportunities for improvement
• Develop as is and to be process maps, gap analyses, and business cases to support technology investment and process change decisions
• Collaborate with product and engineering teams to ensure solutions are technically feasible, scalable, and aligned with business objectives
• Serve as the primary liaison between client business stakeholders and the engineering and product teams throughout the project lifecycle
• Facilitate requirements review sessions, design walkthroughs, and user acceptance testing (UAT) with business owners
• Communicate project progress, requirement changes, and risk implications clearly to all relevant stakeholders
• Support new product implementations by documenting and implementing client specific configuration needs, integration requirements, and deployment considerations
• Partner with and support client deployments including validation and troubleshooting
• Participate in release planning and coordination ensuring new features are properly documented, tested, and aligned to client deployment schedules
• Support QA teams by reviewing test plans and test cases to ensure alignment with documented requirements and acceptance criteria
• Participate in sprint ceremonies including backlog grooming, sprint planning, and sprint reviews in an Agile development environment
• Produce post implementation reviews and lessons learned documentation to drive continuous improvement

Requirements:

• Our ideal candidate is an experienced Business Analyst who excels at gathering, documenting, and translating complex business requirements into actionable technical specifications
• You have a natural ability to bridge the communication gap between business stakeholders and engineering teams, and you bring a structured, analytical approach to problem-solving
• You are detail oriented, intellectually curious, and energized by the challenge of improving processes and products in a regulated healthcare environment
• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field
• Minimum 5 -10 years of business analysis experience in a SaaS, technology, or healthcare IT environment
• Proven ability to gather and document complex business requirements and translate them into technical user stories and functional specifications
• Strong proficiency with business analysis tools and techniques including process mapping, use case development, and gap analysis
• Experience working in Agile/Scrum environments; familiarity with tools such as Jira, Confluence, or Azure DevOps
• Excellent communication and facilitation skills; ability to lead workshops and present findings to executive stakeholders
• Strong analytical and critical thinking skills with the ability to deconstruct complex problems and identify root causes
• Exceptional written and verbal communication skills; able to tailor messaging to technical and non-technical audiences alike
• Detail oriented with a commitment to accuracy, consistency, and completeness in all documentation
• Collaborative and relationship-driven; able to build trust with stakeholders at all levels of the organization
• Self-starter who manages workload effectively, meets deadlines, and adapts well to shifting priorities
• CBAP (Certified Business Analysis Professional) or PMI-PBA certification preferred
• Experience in healthcare, insurance, or regulated software environments is a strong plus