Product Manager

Key Responsibilities
Define and communicate product vision, strategy, roadmap, and measurable outcomes aligned with business priorities
Partner with business leadership and users to understand goals, operating processes, pain points, and opportunities related to customer experience, employee efficiency, risk management, and growth
Evaluate product ideas based on customer impact, business value, cost, risk, technical feasibility, return on investment, and build-versus-buy considerations
Create alignment and stakeholder commitment around product priorities, trade-offs, and release decisions
Monitor product adoption, performance, and business outcomes and use insights to guide ongoing enhancements
Lead discovery workshops and working sessions with business leaders, subject-matter experts, users, architects, developers, data teams, UX, and QA
Document current-state and future-state workflows, business rules, data needs, integrations, exceptions, dependencies, and control requirements
Translate product strategy and stakeholder needs into epics, features, user stories, acceptance criteria, process maps, and supporting documentation or prototypes
Decompose complex requirements into appropriately sized, testable backlog items while maintaining an end-to-end view of the product and user journey
Identify unclear, conflicting, or missing requirements and drive timely decisions to reduce delivery risk and rework
Leverage AI-powered tools and technologies to improve product discovery, requirements definition, backlog management, stakeholder communication, and decision-making
Own, refine, and prioritize the product backlog based on business value, customer impact, risk, urgency, dependencies, and team capacity
Ensure backlog items are clear, testable, and ready for development and communicate intended outcomes throughout delivery
Participate in Agile ceremonies, including backlog refinement, sprint planning, daily collaboration, sprint reviews, and retrospectives
Partner with engineering to evaluate solution options and make informed scope and sequencing decisions without prescribing technical implementation
Accept completed work against agreed acceptance criteria and intended business outcomes and make timely decisions when trade-offs are required
Act as the voice of the user and trusted advisor to business stakeholders while balancing competing needs and maintaining focus on product outcomes
Facilitate product demonstrations and feedback sessions and incorporate validated feedback into the roadmap and backlog
Communicate product status, priorities, decisions, risks, dependencies, and expected value to executive, business, and technical audiences
Support adoption through user acceptance testing, training, release readiness, communications, and post-launch activities
Build relationships across business lines, platform teams, vendors, and other Product Owners to coordinate shared capabilities and dependencies
Partner with QA and business testers to define expected behaviors, support test planning, review results, and resolve functional questions
Analyze data flows, data quality, integration behavior, and exception scenarios to identify opportunities for process and product improvement
Use qualitative and quantitative evidence to assess product effectiveness, validate assumptions, and recommend future investments
Promote standards for usability, accessibility, security, reliability, maintainability, and operational readiness

Required Qualifications
7+ years of experience
Mandatory
Certified Scrum Master (CSM)
Agile Certification
Business Analysis Certification
Project Management Professional (PMP)

Skills
Data Mapping And Transformation
Microsoft Office Suite
Visio
Azure DevOps
Jira
Salesforce
Sagitta
SQL
Software Development Exposure
Insurance Technology Platforms
Product Vision And Roadmapping
Product Ownership
Insurance Domain Knowledge
Requirements Gathering
Process Mapping
Backlog Management
Agile Delivery
Stakeholder Management
Written and Verbal Communication
Discovery Workshops Facilitation
Product Demonstrations
User Acceptance Testing
Data Analysis
Business Case Evaluation
Change Management
Vendor Management
AI-Enabled Productivity

Schedule
Start date: 2026-10-08