Sr. DevOps Engineer / DevOps Architect

Salesforce is an AI CRM company seeking DevOps professionals to support enterprise Salesforce implementations. The role advises, designs, and manages deployment orchestration solutions, collaborates with clients and internal teams, and delivers secure, scalable DevOps frameworks, continuous delivery deployments, and release automation.

Responsibilities:

• Collaborate with client stakeholders to define requirements, deliverables, and manage expectations
• Assess existing DevOps processes, tools, and practices, recommending improvements
• Design, present, and implement best-fit DevOps solutions, considering customer needs, tool preferences, and commercial constraints
• Drive the selection and implementation of DevOps tools and technologies
• Lead DevOps design sessions, architect solutions, and document best practices (Architect level); lead setup and execution of DevOps frameworks for small-to-medium projects and support Architects on larger engagements (Senior Engineer level)
• Develop and enforce DevOps frameworks and governance models for consistency across deployments
• Provide oversight and governance of Salesforce projects
• Ensure successful continuous delivery deployments across environments
• Support pre-sales activities, including discovery sessions, technical deep dives, and proof-of-concept (PoC) development
• Collaborate with Salesforce product teams to support client implementations
• Champion an AI-first development/DevOps workflow using advanced AI developer assistants (e.g., Cursor, Claude, GitHub Copilot) to accelerate Salesforce development, CI/CD pipelines, release automation, and deployment processes while maintaining platform security, performance, governance, and Salesforce best practices
• Practical fluency with AI coding assistants and modern development/DevOps ecosystems to maximize productivity, automate workflows, document implementations, and deliver secure, scalable, high-quality solutions
• Travel to client sites as needed (estimated 50-75%, Architect level)

Requirements:

• 6+ years of Salesforce platform experience (Senior DevOps Engineer) or 10+ years of CRM experience with at least 8 years on the Salesforce platform (DevOps Architect), with a focus on DevOps, release management, and CI/CD implementation
• Expert/strong knowledge of the Salesforce product suite, including Sales, Service, Experience, Industries (Vlocity), and Data Cloud
• Strong understanding of environment management, release management, version control best practices, and deployment methodologies
• Understanding of branching strategies (Git Flow, Trunk-based development, Feature branching)
• Salesforce Development Lifecycle – Metadata API, SFDX (Salesforce DX), Salesforce CLI, Apex, SOQL, Lightning Web Components (LWC)
• Salesforce Release & Deployment Strategies – Sandbox management, source-driven development, Change Sets, Unlocked & Managed Packages
• Experience with CI/CD tools: Copado, Flosum, Gearset, Azure DevOps, Jenkins, GitLab, CircleCI
• Experience with Version Control Systems – Git, GitHub, Bitbucket, GitLab, Azure Repos
• Experience with Docker image building, orchestration, and pipelines, and security integration into CI/CD
• Experience with test automation (Provar, Copado Robotic Testing, TOSCA, TestNG, Selenium, WebDriver, JUnit, JMeter, ApexUnit)
• Experience with code quality/security tools (SonarQube, Checkmarx, PMD)
• Understanding of performance monitoring tools (Salesforce Event Monitoring, CloudWatch, Azure Monitor)
• Strong client-facing communication skills; ability to lead small/medium projects or support Architects on large-scale programs
• Ability to manage multiple priorities effectively
• Bachelor's degree in Computer Science, Technology, or equivalent experience
• Salesforce certifications (active or ability to obtain upon hire)
• Must be a U.S. citizen (U.S. citizenship required for this role)