Staff Product Manager, Search

Coursera and Udemy are now one company combining mission-driven learning platforms to help learners and enterprise customers build skills for a world reshaped by AI. Coursera is seeking a Staff Product Manager to set the strategic vision for search, own conversational search, improve AI/ML-driven discovery, and drive personalization, experimentation, conversion, and revenue growth.

Responsibilities:

• Set the vision for next-generation capabilities that help users discover the right learning content by creating a compelling, hyper-relevant and personalized search experience
• Own conversational search across Coursera, working with other product teams to ensure a seamless and integrated AI experience for learners throughout the learner journey
• Improve the accuracy of search results through innovative tactics, leveraging advances in IR/ML, embeddings, and LLMs to improve query understanding, semantic and multilingual search, personalized ranking, and much more
• Employ rapid experimentation techniques to understand evolving market trends, user behaviors, and potential opportunities
• Utilize market trends and competitor analysis to identify opportunities for revenue growth and innovative ways to personalize the learner experience
• Define and track key performance indicators (KPIs) to measure the effectiveness of conversion and merchandising efforts to make data-driven recommendations for continuous improvement
• Work closely with Marketing and other Product teams to align conversion strategies with overall business objectives and revenue targets

Requirements:

• 5+ years of product management experience with direct responsibility over the success of a consumer-facing product and driving revenue
• 2+ years of PM experience working on search, personalization, or recommendation features
• Proven track record of successfully delivering complex and impactful product initiatives from ideation to launch
• Experience using a combination of quantitative (A/B testing and multivariate experimentation) as well as qualitative research methods to prioritize and validate ideas
• Demonstrated ability to influence and inspire cross-functional teams through communication and collaboration
• Direct experience in scaling platform-level capabilities that serve multiple use cases
• 4+ years in a product team at a large ecommerce company (preferred)
• 0-to-1 experience taking products from idea to launch, with proven results post-launch (preferred)
• Bachelor's degree in a technical or relevant field (preferred)