Sales Development Representative

Geonetric is seeking a Sales Development Representative to generate qualified pipeline among healthcare organizations through strategic, insight-driven prospecting. The role conducts multichannel outreach, researches prospects using AI-enabled tools, qualifies leads, coordinates sales activities, and maintains accurate CRM data while collaborating with Sales, Marketing, and Sales Operations.

Responsibilities:

• Executes targeted, multi-channel outbound strategies that generate qualified pipeline while balancing activity, engagement quality, and conversion metrics. Prioritizes outreach based on account intelligence, buying signals, and strategic account initiatives
• Completes high-volume cold calls, emails, and LinkedIn messages to marketing, communications, patient engagement leaders, and C-suite where applicable
• Personalizes outreach using account-specific insights including service lines, patient access challenges, website experience, AI search readiness, executive priorities, technology investments, and recent organizational news
• Analyzes engagement across email, phone, LinkedIn, website activity, intent signals, and CRM reporting to continuously optimize messaging, sequencing, and prospect prioritization
• Researches healthcare organizations to identify digital transformation initiatives, website modernization efforts, executive priorities, technology stack, organizational changes, and strategic growth initiatives
• Utilizes AI-powered sales tools to research prospects, personalize messaging, and streamline outreach while maintaining quality and authenticity
• Identifies potential clients based on market research, referrals from existing clients, new leads from tradeshows, webinar data, and cold calling
• Monitors healthcare news, mergers, expansions, and leadership changes to trigger timely outreach
• Follows established outbound cadence processes and contributes feedback for continuous improvement of messaging, sequencing, and campaign performance
• Becomes knowledgeable about Geonetric’s products and services, success stories, market differentiators, and unique value proposition
• Communicates articulately and persuasively about products and services with prospective clients to build Geonetric’s awareness, credibility, value, and client base
• Gathers detailed information from potential clients about their needs and determines lead qualification
• Captures insights about competitor activity, current vendor relationships, and potential RFP opportunities
• Coordinates and assists with sales presentations to prospective clients, ensures budget approvers and project influencers are present
• Maintains exceptional CRM hygiene, ensuring account hierarchies, contacts, buying committee members, opportunity details, and activity history accurately reflect prospect engagement and sales progress
• Maintains integrity of contact database by updating contact information and ensuring data is accurate
• Tracks the sales process through CRM database, reporting on funnel metrics to help predict success rates and identify themes and areas of concern
• Completes standard, moderately difficult work independently
• Requires guidance and oversight to complete complex work, solve unexpected issues, and make decisions
• Manages established processes, identifies problems, and solves them with assistance
• Consistently lives our core values: Own It, Bring It, Push It, Say It, Unite

Requirements:

• Bachelor's degree in business or related field or equivalent required
• Typically has a minimum of 3 years' experience
• Strong oral and written communication skills, including phone, required
• Experience in customer relationship management, account management, and/or sales required
• Experience selling into healthcare provider organizations preferred
• Experience with website management and digital marketing preferred
• Phone experience preferred