Senior Project Manager, Global Operations

STERIS is a global provider of products and services supporting patient care and infection prevention. The Senior Project Manager, Global Operations leads complex, cross-functional projects that improve operational performance, coordinating resources and managing projects from initiation through closeout. The role oversees project scope, schedules, risks, reporting, governance, stakeholder engagement, implementation, and change adoption.

Responsibilities:

• Leads multiple complex, cross-functional Global Operations projects from initiation through implementation, sustainment, and closeout. Develops and maintains project scope, objectives, deliverables, schedules, milestones, dependencies, resource plans, budgets where applicable, and success measures. (30%)
• Leads project teams and coordinates internal and external resources without direct authority. Defines roles and responsibilities, facilitates decisions, drives completion of actions and deliverables, resolves execution barriers, and escalates issues requiring leadership support. (20%)
• Manages project risks, issues, actions, decisions, changes, and stakeholder requirements. Develops mitigation and recovery plans and maintains clear accountability and due dates. (15%)
• Provides accurate project status, financial, milestone, risk, and benefit information through Smartsheet and approved PMO reporting tools. Prepares executive-ready updates and communicates progress, decisions, concerns, and recommended actions to sponsors, leaders, and project teams. (15%)
• Ensures projects follow Global Operations PMO methodology, lifecycle requirements, governance expectations, standard templates, documentation, and closeout practices. Supports project intake, prioritization, governance reviews, lessons learned, and benefits tracking as required. (10%)
• Leads implementation and change adoption for assigned projects, including stakeholder engagement, communication, training, readiness, transition, performance measurement, and sustainment. Applies continuous improvement and structured problem-solving practices when appropriate. (10%)
• Project leadership: leads complex, cross-functional projects and coordinates global, regional, functional, site, and external resources without direct authority
• Project management discipline: manages scope, schedule, cost, resources, risks, issues, actions, decisions, changes, stakeholders, communications, implementation, benefits, and closeout
• Governance and reporting: follows PMO lifecycle and governance requirements and provides accurate, concise, executive-ready project reporting
• Problem solving and execution: identifies barriers, evaluates options, drives decisions, establishes recovery plans, and holds teams accountable for deliverables and due dates
• Change and adoption: plans stakeholder engagement, communications, training, readiness, transition, adoption, and sustainment
• Core competencies: business judgment, ownership, accountability, collaboration, organization, resilience, attention to detail, and clear written and verbal communication

Requirements:

• Bachelor's degree in business, operations, supply chain, engineering, project management, or a related field
• Minimum 7 years' experience in project, programs, portfolio management; PMO standards and governance; methodology, templates, and playbook development; training, coaching, reporting, and continuous improvement
• Smartsheet experience, including ability to manage Control Center and develop blueprints. Proficient with Smartsheet project schedules, dashboards, reports, RAID logs, and portfolio inputs; proficient with Microsoft Office and collaboration tools
• Strong business judgment, facilitation, communication, organization, collaboration, and ability to influence without direct authority
• Project management certification
• Experience leading global, regional, multi-site, or enterprise initiatives
• Experience supporting manufacturing, supply chain, distribution, quality, engineering, operational excellence, technology implementation, or business transformation
• Experience with project financials, benefits realization, resource planning, and executive governance
• Change management, Lean, or Six Sigma experience preferred
• Smartsheet Control Center experience is preferred