UX/UI Design Manager

WebstaurantStore helps businesses operate efficiently by providing supplies, products, and services, including private label brands supported by marketing brochure sites. The UI/UX Design Manager will lead a small design team, guide discovery and delivery, and create polished brand experiences while coaching designers and partnering with marketing and engineering.

Responsibilities:

• Provide clear creative direction and actionable feedback to help designers grow their craft and critical thinking
• Partner closely with brand and marketing teams to shape the visual and narrative strategy for each private label site
• Maintain a high bar for quality across design outputs: interaction, visual, and experience
• Guide discovery work and help teams make smart tradeoffs between scope, impact, and quality
• Mentor and coach designers, supporting growth through regular feedback and goal planning
• Foster a culture that values curiosity, collaboration, and craft
• Help designers stay connected to brand goals, customer needs, and site performance
• Partner with senior design leadership on hiring, performance, and development plans
• Translate brand strategy and customer insights into design priorities and deliverables for each private label site
• Facilitate alignment and communication between design, marketing, and development
• Advocate for design and brand experience in team planning and decision-making
• Support cross-functional initiatives that improve site usability, consistency, and performance across the private label portfolio
• Help evolve team processes to improve clarity, efficiency, and collaboration
• Contribute to and help maintain shared systems like design libraries, brand guidelines, and documentation
• Ensure projects are scoped, tracked, and delivered smoothly across multiple brand sites

Requirements:

• 8+ years of experience in UI/UX design, with 3+ years leading designers or design teams
• Strong portfolio of shipped marketing or brochure sites demonstrating clear, effective brand storytelling
• Track record of improving design quality and aligning work to brand and business outcomes
• Experience partnering with cross-functional teams and working knowledge of front-end code to bridge the gap between design and development
• Proficiency in Figma and familiarity with design systems, brand guidelines, UX research, and accessibility best practices
• This role does not require a degree
• We value relevant skills and experience and alignment with our core values above all else
• Balances design excellence with practical delivery
• Excellent communicator who creates clarity and alignment across creative and business functions
• Empathetic leader who invests in people and fosters trust
• Passionate about building simple, compelling brand experiences that resonate with customers
• Thrives in a collaborative, fast-moving environment