Sales Development Representative

Buildxact provides construction management software for residential builders, remodelers, and contractors. The Sales Development Representative will create qualified sales opportunities for the SMB Account Executive team through multichannel prospecting, intent-based research, discovery conversations, and occasional introductory product walkthroughs. The role also involves managing CRM data, improving outreach strategies, reporting pipeline performance, and sharing market intelligence.

Responsibilities:

• Execute multi-channel outbound prospecting campaigns across phone, email, LinkedIn, and video
• Prioritize outreach using intent data, trigger events, account research, and buying signals to focus on accounts most likely to convert
• Use AI-powered tools to accelerate account research, personalize outreach, prepare for conversations, and improve call quality
• Conduct structured discovery conversations to understand a builder's business, current processes, challenges, and goals
• Where appropriate, deliver an introductory Buildxact product walkthrough to validate fit before handing the opportunity to an Account Executive
• Partner closely with Account Executives to ensure seamless opportunity handoffs with complete discovery notes, qualification details, and customer context
• Maintain accurate CRM records in Salesforce and manage prospecting activities within Outreach (or similar sales engagement platforms)
• Continuously test and improve messaging, sequencing, and outreach strategies while sharing insights with Sales, Marketing, Product, and Revenue Operations
• Report on pipeline activity, conversion rates, qualified opportunities, and sourced ARR
• Gather and share market intelligence, customer feedback, competitive insights, and Ideal Customer Profile (ICP) trends
• Clearly communicate Buildxact's value proposition in a way that resonates with builders and addresses their specific business challenges

Requirements:

• 1+ years of experience in Sales Development, Business Development, Lead Generation, or B2B sales (SaaS preferred)
• Strong written and verbal communication skills
• Excellent organizational and time management skills
• Ability to quickly learn new industries, products, and customer personas
• Comfortable working independently in a remote environment while collaborating across teams
• Experience using CRM platforms such as Salesforce and sales engagement tools such as Outreach or similar
• Comfortable leveraging AI tools (such as ChatGPT, Claude, or similar) to improve research, personalization, and productivity
• Curious — You enjoy learning about customers, industries, and new technology
• Coachable — You actively seek feedback and apply it quickly
• Experiment-driven — You enjoy testing new messaging and finding what works
• Resilient — You stay motivated through high-volume outreach and rejection
• Customer-focused — You ask thoughtful questions and uncover real business challenges
• Collaborative — You work closely with AEs and cross-functional teams to improve results
• Self-motivated — You take ownership of your pipeline and consistently execute
• Experience selling SaaS solutions
• Experience within construction, trades, home building, or related industries
• Bachelor's degree