Manager, Tax Technology — DoorDash Tax Platform & Business Projects (US East Coast)

DoorDash is a technology and logistics company that empowers local economies through its marketplace and delivery platform. The Manager, Tax Technology will lead end-to-end tax platform and business projects, translating tax and business requirements into functional system requirements and delivering integrations, launches, and legislative changes. The role partners with Tax Engineering, Product, Tax Advisory & Planning, the Vertex Center of Excellence, and global stakeholders across testing, configuration, production readiness, and post-launch activities.

Responsibilities:

• Lead tax platform and business projects on the DoorDash platform, including new vertical launches, business and enterprise merchant launches, new product launches, and legislative changes
• Gather business and tax requirements from TAP, Tax Product, and business stakeholders, and translate them into tax-system functional requirements for the team to configure, test and deliver
• Review BRDs, PRDs, and TDDs for tax-system implications and provide functional tax expertise back to Tax Engineering
• Define testing requirements and oversee test validations across unit, integration, E2E, shadow, and post-launch phases
• Trace tax-relevant data from upstream systems through Vertex to downstream reporting, and flag gaps or risks
• Validate operational and system readiness for production releases and document post-launch lessons learned
• Serve as a functional bridge between non-tax tech stakeholders (e.g., TAP, Engineering, Product) and the technical tax technology teams (e.g., Vertex CoE)
• Partner closely with US and Mexico based peers and offshore team members on the same pillar — sharing workload, coordinating coverage across time zones, and supporting knowledge transfer on complex initiatives

Requirements:

• You have 6+ years of indirect tax or indirect tax technology experience
• You are well versed in US sales and use tax, with experience across Canada GST/HST/PST and Australia and New Zealand GST, and food and beverage and retail tax context
• Hands-on experience implementing or configuring Vertex O Series, and ability to review Vertex configurations and testing documentation and provide feedback
• Hands-on experience implementing or configuring ERP tax integration (e.g. NetSuite) with the Vertex tax engine
• You can translate business and tax requirements into functional system requirements and review technical and functional design documents
• Direct engagement with engineering teams on tax system technical and functional design, product development, with working knowledge of the end to end tax platform launch processes
• You understand how tax data flows from upstream transaction systems through a tax engine to downstream reporting systems, including both in-house systems and ERP integration flows
• Project management experience, including creation of project charter, project plans, milestones, gantt charts, RAID log, and timelines/due dates
• Comfort building trust and driving alignment with cross-functional partners (Engineering, Product, TAP) without always holding formal authority over their roadmaps
• You have experience with productivity programs (Google Sheets, Docs, and Slides; Monday.com, JIRA etc)
• Experience in use of SQL or Snowflake for data self-serve, issue investigation, or testing validation
• Experience in use of API testing tools like Postman, SOAP UI and ability to read XML and JSON logs
• Accounting, Finance, Information Technology, or Computer Science degree
• You are fluent in leveraging multiple AI tools on the market (e.g., Claude Cowork, ChatGPT, Gemini, Cursor) on a daily basis across all of your assigned tasks, and you actively look for creative ways to apply them to enhance processes and create efficiency gains
• Familiarity with Marketplace Facilitator laws
• People-leadership or team-lead experience, including coaching, workload delegation, and quality oversight