Senior Product Manager

Vetcove is modernizing veterinary software and the pet parent healthcare experience through platforms for procurement, ecommerce, and practice management. The Senior Product Manager will own high-impact product initiatives end-to-end, define strategy and roadmaps, lead cross-functional execution, optimize product performance, and improve user experience and platform scalability.

Responsibilities:

• Drive Product Strategy & Roadmap: Define and own product strategy for key areas of the platform, translating company goals and customer insights into a clear, prioritized roadmap
• Lead Complex Initiatives: Oversee large, cross-functional projects from discovery through launch and iteration, ensuring on-time delivery and measurable impact
• Turn Feedback & Data into Action: Synthesize qualitative feedback and quantitative data to identify opportunities, validate hypotheses, and inform strategic decisions
• Optimize Product Performance: Establish and monitor KPIs, analyze product performance trends, and lead initiatives to improve adoption, engagement, retention, and revenue outcomes
• Strengthen Cross-Functional Alignment: Partner with engineering, design, data, onboarding, and support to align on requirements, scope, tradeoffs, and success metrics
• Elevate Product Documentation & Processes: Create detailed product requirement documents, user stories, and technical specifications to ensure clarity and execution excellence
• Ensure High-Quality Delivery: Lead comprehensive QA processes, define acceptance criteria, and uphold a high bar for user experience and product reliability
• Mentor & Influence: Provide guidance to junior product managers and influence stakeholders across departments to foster strong product thinking throughout the organization
• Drive Go-to-Market & Enablement: Partner with internal teams to ensure successful launches, create training materials, and support feature adoption across customers and internal stakeholders

Requirements:

• A four-year college degree and 5+ years of progressive product management experience, including ownership of complex product areas and demonstrated success delivering strategic, cross-functional initiatives that drive measurable business impact in a SaaS or technology-driven environment
• Proven ability to define and execute product strategy, manage multi-quarter roadmaps, lead discovery and experimentation efforts, and partner closely with engineering and design to ship scalable, high-quality solutions
• Strong track record of setting long-term product vision, balancing short-term wins with long-term platform investments, and making principled tradeoffs aligned with company objectives
• Advanced analytical capabilities with experience defining KPIs, building business cases, leveraging experimentation frameworks, and using data analytics tools to inform prioritization and measure success
• Extensive experience writing detailed product requirement documents, leading sprint planning and backlog grooming, managing stakeholder expectations, and delivering complex launches with operational rigor
• Exceptional written and verbal communication skills, with experience influencing senior stakeholders and driving alignment across diverse, cross-functional teams
• Deep commitment to understanding user workflows, conducting research and interviews, and translating insights into impactful product improvements
• Demonstrated ability to operate effectively in a fast-paced environment, manage competing priorities, mentor junior team members, and lead without direct authority
• Strong understanding of technical architecture, APIs, integrations, and system design considerations; comfort engaging in technical discussions and evaluating implementation tradeoffs
• Please note we are unable to sponsor work visas at this time