Sales Development Representative (REMOTE)

Charles River Laboratories is a contract research organization providing discovery, safety assessment, clinical laboratory testing, and manufacturing services to support drug development. The Sales Development Representative will identify, engage, and qualify prospective clients, generate high-quality leads, and build the sales pipeline. The role collaborates with marketing, sales, and scientific teams to conduct outreach, schedule qualified meetings, and maintain client and prospect activity in Salesforce CRM.

Responsibilities:

• Proactively source and qualify new business opportunities through a combination of outbound prospecting (calls, emails, LinkedIn, other data sources) and inbound lead follow-up
• Conduct discovery conversations with prospective clients to understand their research needs, qualify, and determine solution fit
• Collaborate with marketing to follow up on campaigns, webinars, tradeshows, and digital leads
• Accurately log and maintain all lead and prospect activity in Salesforce CRM
• Book qualified introductory meetings for Client Services, SMEs in appropriate Service Lines
• Maintain a consistent daily cadence of outreach activity, balancing volume and quality
• Research target accounts and industries to develop tailored messaging and outreach strategies
• Partner with sales leadership and scientific experts to refine messaging and targeting approaches
• Meet and exceed monthly KPIs for lead generation, qualification rates, and pipeline contribution
• Stay informed about Charles River services, therapeutic areas, and drug discovery and development trends to engage prospects credibly
• Build internal scientific and commercial relationships including knowledge of service lines and capabilities
• Partner with Commercial & Operational leadership to understand areas of need and gaps in pipeline inquiry volume to prioritize areas of prospecting focus
• Collaborate and communicate across sites, divisions, and functional teams to deliver on client expectations and ensure comprehensive solutions are proposed when needed
• Required to initiate Confidentiality Disclosure Agreements (CDA) where needed and MSA agreements when required
• Perform all other related duties as assigned

Requirements:

• Bachelor's degree (B.A./B.S.) or equivalent in business, marketing, or science related discipline
• Candidates with a Bachelor's degree (B.A./B.S.) in a science-related discipline may be considered with 0 years of professional sales experience
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above
• Capable of working with a minimum of supervision remotely, able to handle multiple tasks, and effectively prioritize based on departmental goals
• Strong communication and interpersonal skills
• Organizational skills and attention to detail required
• Proficient in word processing, spreadsheet, and database software including Salesforce, LinkedIn Navigator, ZoomInfo, Crunchbase
• Ability to work effectively and efficiently to meet deadlines
• Understanding of business/sales process required
• 3-5 years of sales, sales development representative, inside sales, or related experience preferred
• Experience in a contract research and/or pharmaceutical setting with knowledge of drug discovery is a plus, but not required