IT Product Manager

Daktronics designs, engineers, manufactures, and supports digital LED display technology and audio systems. The IT Product Manager will partner with stakeholders and digital transformation leaders to determine technology investments, while leading product vision, roadmaps, backlogs, development, launches, and continuous improvement.

Responsibilities:

• Exploring Markets and Users: Identify customer needs, industry trends, and competition through thorough research
• Stakeholder Collaboration: Maintain communication and collaborate with stakeholders, including sales leadership, business leaders, customers, and technical teams, to ensure visibility, alignment and informed decision-making
• Product Vision and Strategy: Develop and articulate a clear product vision and strategy that aligns with the company's goals and objectives
• Backlog Ownership and Prioritization: Manage and prioritize the backlog and participate in planning events. Ensuring work is prioritized based on business value, stakeholder needs, and aligned with broader Daktronics objectives
• Product Development: Partner with cross-functional teams in the design, development, and launch of new products and features
• Deliver value: Leverage the continuous delivery pipeline to release value with higher velocity and predictability
• Risk Management: Identify potential risks and develop mitigation plans to ensure smooth product implementation
• Customer Feedback: Gather and analyze customer feedback to continuously improve product offerings

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field
• Minimum of 5 years of experience in product management within technical and professional customer service
• Must have technical experience working with Salesforce
• Must have experience engaging with strategic partners and building strong partner relationships
• Proficiency in product management tools and software, such as ADO, and Agile methodologies
• In-depth understanding of technical and professional customer service required
• Proven ability to work with and motivate cross-functional teams
• Effectively exercise discretion and independent judgment
• Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely
• Commitment to understanding customer needs and delivering solutions that exceed expectations
• Experience working in an Agile environment with a focus on iterative product development
• Fluent in English, written and verbal
• Applicants must be 18 years of age or older
• Daktronics does not sponsor, renew, or extend immigration visas for this position