Digital Marketing Manager

fishbat is a full-service digital marketing agency focused on delivering innovative digital solutions for clients. The Senior Digital Marketing Account Director & Project Manager will manage client relationships, account teams, projects, budgets, timelines, and deliverables while overseeing digital campaigns and content marketing. The role also includes leading content creators and designers, preparing performance reports, and ensuring quality and brand standards.

Responsibilities:

• Managing client relationships, team schedules, and team members
• Overseeing all client communication - email, via Asana, and verbal
• Creating & presenting marketing reports, status updates, and presentations to clients
• Collaborating with team members, other teams within fishbat, and management
• Monitoring budgets, hours, and project timelines
• Planning, organizing, and prioritizing projects within retainers SOW's
• Seek opportunities for improvement within the team
• Provide end-to-end project management, including assigning deliverables, managing deliverables, and confirming all needed work is completed, quality is checked, and delivered on time and on budget
• Oversee (peer review) content created by team members, freelancers, and shared resources
• Collaborate with the Director of Strategy on projects and strategies
• Collaborate with internal teams to design, develop and implement deliverables
• Communicate with the team and ensure all members are on schedule with delegated tasks
• Prepare metrics reports and provide insights on campaign performance
• Ensure brand standards are in place and adhered to
• Oversee the creation of highly engaging content such as whitepapers, e-books, social media content, blogs, digital advertising campaigns, etc

Requirements:

• 5+ years of digital marketing experience in an agency setting working across diverse vertical markets
• Bachelor's Degree in Business, Marketing, Communications, or a related field
• Proven success in client and project management
• Strong organizational skills
• Excellent in-person and over-the-phone interpersonal skills
• A creative mind, the ability to recognize quality creativity, and strong communication skills
• Understanding of current digital media trends, analytics, and tools
• Direct experience with analytics and reporting
• Must be familiar with Google Analytics, Facebook Analytics, Twitter Analytics, etc
• Experience setting and managing client timelines and expectations
• A strong understanding of brand strategy, positioning, and utilization in advertising
• Experience in Hubspot, Asana, or work in Agile is a plus!