Director, Product Management General Business Editions

Acumatica is a cloud ERP company serving growing small and midsized businesses. The Director of Product Management will lead the AI-first strategy, product vision, roadmap, and team for General Business Editions spanning core financials and CRM, while driving customer adoption, growth, and integration with industry editions.

Responsibilities:

• Define a multi-year vision that evolves General Business from system of record to system of action, with AI agents across close, reconciliation, AP, collections, cash forecasting, pipeline, and customer engagement
• Decide where AI should automate, assist, or keep humans in the loop, designing for the transparency, controls, and audit trail finance teams demand
• Weave AI into the core experience, not as a bolt-on, and make deliberate build, buy, and partner choices across models, agents, and our ecosystem
• Hold the roadmap accountable to measurable AI value: time saved, faster close, reduced DSO, accuracy, and adoption
• Own the General Business strategy, connected to corporate strategy and to our industry edition roadmaps
• Differentiate against accounting-centric, horizontal, and AI-native ERP competitors
• Design a seamless growth path from General Business into our Manufacturing, Construction, and Distribution editions
• Engage directly with CFOs, controllers, and sales leaders, and represent Acumatica as a thought leader on AI in finance
• Lead and grow a team of Product Managers across Core Financials and CRM, aligned to customer value streams
• Make AI how the team works, not just what it builds: discovery, research synthesis, requirements, prototyping, and competitive analysis
• Raise the team's AI product craft, including agent design, evaluation frameworks, guardrails, and learning from usage data
• Shorten the path from idea to customer value through AI-assisted agile practices and more continuous delivery of AI capabilities
• Partner with engineering, UX, go-to-market, and vertical edition leaders as one team
• Accelerate new logos, expansion, and retention in General Business
• Partner with Marketing, Sales, and our partner channel to turn AI into clear differentiation and competitive wins
• Shape build vs. buy vs. partner strategy, including our marketplace of integrated solutions

Requirements:

• 10+ years in Product Management, including 5+ years in leadership roles
• Experience in ERP, financial management, accounting, or CRM platforms for SMB businesses
• Track record of shipping AI or ML capabilities to production in SaaS, with measurable adoption
• Experience growing a horizontal product that supports vertical or industry-specific extensions
• Hands-on fluency with LLMs, agentic workflows, retrieval, and tool use, and a practical grasp of what they can do reliably
• Experience defining evaluation and quality approaches for AI in high-trust domains, with accuracy, explainability, and human oversight
• A daily personal practice of using AI for product work, and the ability to model and teach it
• A clear point of view on how AI will change finance and customer management, and the judgment to separate value from hype
• Strong product strategy and roadmap leadership, connecting decisions to customer value and business outcomes
• Solid grounding in accounting and financial operations (multi-entity, revenue recognition, close, compliance) and front-office workflows (sales, quote-to-cash, service)
• Experience with platform-based products and ecosystems
• Proven ability to lead and scale teams through change, and to align executives and cross-functional partners
• CPA, finance, or accounting operations background
• channel or partner-led GTM experience
• private equity-backed or high-growth environments
• exposure to M&A or product integrations