Product Designer

Nbound is seeking a Product Designer to improve software used by owners, office teams, dispatchers, and technicians. The role focuses on designing clear workflows for field-service operations, conducting user research, collaborating with engineering, and maintaining cohesive product patterns.

Responsibilities:

• Design workflows for calls, scheduling, dispatch, customer history, forms, inventory, and payment
• Turn field-service complexity into interfaces that are calm, fast, and easy to learn
• Talk with customers and technicians to understand where their day breaks down
• Work closely with engineering to carry ideas from rough concept to shipped product
• Build and maintain the product patterns that make nbound feel like one system

Requirements:

• A strong portfolio of thoughtful product work, especially complex SaaS or operational tools
• Comfort moving between research, interaction design, visual systems, and shipped details
• Clear communication and a habit of testing ideas with real users
• Interest in making software for people who do practical work all day