Product Manager – ERP Banking / APIs - Remote

Zions Bancorporation is a financial services company serving communities across the western United States. The Product Manager will manage ERP banking and API solutions that provide secure, consistent, and auditable access to account, payment, and financial services. The role oversees product strategy, development, vendor relationships, compliance, risk management, commercialization, and the full product life cycle.

Responsibilities:

• Act as the Product feature/functionality expert (SME)
• Maintain and continuously improve organizational product assets including FAQ, sales materials, training documentation, and operational workflows
• Monitor vendor releases and participate in vendor reviews
• Nurture supplier relationships and strive to be an extraordinary partner
• Conduct product sales, implementation, and service training
• Identify issues quickly, escalate and bring to closure, with a critical focus on client experience
• Interface with sales, sales support, marketing and operations partners to engage customers and inform customers of the detailed features and functionality of product offerings
• Contribute to the financial success of ECP products, including pricing strategy and growth opportunity identification for products/services
• Interact with senior management on matters requiring coordination
• Identify new product opportunities
• Stay abreast of client needs and market trends
• Work with integrated vendors to provide input into vendor product roadmap
• Define product roadmap in accordance with IT Governance Guidance and prioritization from Sales
• Write business cases and requirements
• Deliver new product initiatives to market through comprehensive compliance and risk review processes, to commercialization preparations, to training and launch activities
• Ensuring product suite is managed end-to-end during all phases of the product life cycle (introduction-growth-maturity-decline-sunset)
• Manage regulatory changes that affect product offering
• Respond to regulatory requests for information
• Assist with risk management activities
• Manage supplier relationships
• Perform annual AML/BSA review

Requirements:

• 8+ years' experience in product management
• Extensive knowledge/experience with APIs, ERP systems, Treasury Workstations and other accounting, accounts receivable, accounts payable platforms
• Must have strong problem solving and project management skills
• Strong interpersonal skills to interact with all levels of the organization
• Strong relationship builder with outstanding written & verbal communication skills
• Must be able to effectively manage multiple ongoing projects and adapt to shifting priorities
• Ability to collaborate effectively across diverse groups
• Ability to be self-motivated, work independently, take initiative, demonstrate creativity and work in a deadline-oriented environment
• Must be organized, detail-oriented, and able to multi-task
• Well versed in MS Office suite
• This Product Manager, ERP Banking/API's position is currently not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility
• A combination of education and experience may meet the above requirements
• Bachelor's degree preferred in business, marketing or other related fields with relevant experience in product management, or other directly related experience
• Extensive knowledge/experience of bank services/products preferred
• Agile experience preferred