Appraisal Project Manager

U.S. Forensic provides forensic evaluations, reporting, expert witness testimony, and related technical services for commercial and industrial clients. The Insurance Property Appraiser Project Manager will coordinate appraisal assignments, manage project timelines and client communications, oversee field appraisal teams, and ensure accurate, compliant deliverables while meeting service level agreements.

Responsibilities:

• Enter and verify new assignments and proactively manage projects, including cycle times
• Maintain detailed documentation and update file statuses regularly
• Communicate project status with clients and provide proactive updates
• Assign, manage, and monitor field appraisal teams
• Collaborate with the Quality Assurance team to ensure a high-caliber end product
• Provide exceptional customer service via phone and email, assess client needs, and deliver appropriate solutions
• Maintain consistent communication with field teams
• Answer incoming calls and respond to emails in a timely, professional manner
• Review appraisal reports for accuracy, completeness, and compliance with industry standards and regulations
• Process invoices in accordance with contractual requirements and maintain proper documentation
• Provide feedback on operational issues and inefficiencies to support process improvements
• Assist with additional duties as needed

Requirements:

• The ideal candidate is highly organized and able to effectively manage client requirements while handling a high daily volume of appraisal claims