Technical Sales Account Manager Structural Solutions

Henkel is an organization focused on innovation, sustainability, collaboration, and adhesive technologies that help transform industries. The Technical Sales Account Manager will execute sales strategies, develop customer relationships, support structural engineering clients, manage customer activities and agreements, and coordinate technical and promotional initiatives.

Responsibilities:

• Executes sales plans and strategy in line with SBU and sustainability strategy to maintain and develop existing and acquire new customers
• Develops and executes action plan for each customer based on customer roadmap to enhance loyalty and long-term partnership
• Delivers sales and distribution targets (KP OSG and PC % / GP %) in territory / at defined account
• Builds and maintains strong relationships with customers, develops customer centric initiatives & implements their feedback
• Communicates with KAM / Sales team on specific customers tasks and priorities & monitors customer activities, pricing positioning
• Coordinates with technical customer service to conduct line trials, (re)solves customer requests and complaints
• Executes pricing and promotional actions
• Executes KAM strategy (listing, promotions)
• Manages and/ or steers distributor salesforce / 3rd Party Representation
• Ensures execution in excellence at point of sales; ensures merchandising and brand representation in stores / salons
• Conducts field, market, jobsite or store visits; follows up on store implementation/promotion, in-store stock levels, identifies gaps
• Coordinates education implementation and sales impact with technical advisors
• Takes and processes customer orders; negotiates customer agreements; carries out admin tasks related to reporting and contract mgmt
• Steers the overdue payments, blocks orders if needed & leverage CRM tools, data analytics, and automation to enhance sales performance

Requirements:

• Bachelor of Science degree in Civil or Structural Engineering
• 3+ years' experience as a Consulting Engineer in structural engineering environment
• A genuine interest in learning to sell and serving clients
• Competitive and achievement oriented
• Self-motivated and a self-starter
• Trainable & coachable in professional selling techniques
• Client focused and strong structural engineering background
• Ability to work with presentation software
• Microsoft Office skills (Excel, Word, and PowerPoint) required
• PE accreditation highly desirable