Product Designer

Advantage Payment Services (APS) is a fast-growing FinTech SaaS provider serving banks, program managers, and other FinTech innovators. The Product Designer will shape the end-to-end user experience of APS's cloud-native FinTech platform by translating complex regulatory workflows and data-heavy processes into intuitive product experiences. The role involves user research, design system development, cross-functional collaboration, accessibility and compliance, and delivery of developer-ready design assets.

Responsibilities:

• Own your workstreams across the design process — Drive your assigned initiatives from discovery through delivery: user research, journey mapping, wireframing, prototyping, and high-fidelity UI design
• Conduct user research & usability testing — Run interviews, contextual inquiries, and usability sessions with clients and internal stakeholders to surface insights and validate design decisions
• Define and evolve the design system — Contribute to and maintain a shared component library and design system that ensures consistency, accessibility, and scalability across the APS platform
• Translate complexity into clarity — Break down intricate dispute management workflows, compliance rules, and data-heavy interfaces into clean, user-centered experiences that reduce cognitive load
• Collaborate cross-functionally — Partner daily with Product Owners, Engineers, QA, and Subject Matter Experts (SMEs) to ensure designs are feasible, compliant, and aligned with business objectives within an Agile/Scrum SDLC
• Deliver developer-ready assets — Produce precise, well-annotated design specifications and prototypes in Figma (or similar) that set engineering up for success
• Champion accessibility and compliance — Ensure all designs meet WCAG accessibility standards and account for relevant regulatory constraints (Reg E, Reg Z)

Requirements:

• 4+ years of professional product design or UX/UI design experience
• A strong portfolio demonstrating your process — from research and ideation through polished, production-ready UI
• Hands-on proficiency with Figma (or comparable design and prototyping tools)
• Solid grasp of user-centered design principles, interaction design patterns, and responsive/web application design
• Familiarity with Claude Code and/or Figma MCP for AI-augmented design and development
• Experience designing for data-intensive or workflow-driven applications where clarity and efficiency are paramount
• Effective communicator — able to present and defend design decisions to both technical teams and business stakeholders
• Comfortable working in a fast-paced, Agile/Scrum environment with iterative delivery cycles
• ideally within a SaaS or FinTech environment
• Experience designing within highly regulated industries — financial services, healthcare, legal tech, or similar
• Familiarity with front-end frameworks such as Angular or React and an understanding of component-based design systems
• Knowledge of Reg E, Reg Z, or WCAG accessibility standards; familiarity with payment processing and chargeback workflows is a strong plus
• Experience with analytics tools or data visualization design (dashboards, reporting interfaces)
• Background in AI-assisted or predictive UX patterns