Senior Software Engineer - ICM

CaptivateIQ is hiring a Senior Software Engineer to take new product concepts from idea through prototype and production. The role partners with product, design, and customers to explore ambiguous problems, shape product direction, and build scalable, reliable software.

Responsibilities:

• Build 0→1 products: Create new services, features, and user experiences from scratch — often starting with rough prototypes and evolving them into scalable, production-ready systems
• Work through ambiguity: Take loosely defined, abstract problem spaces and transform them into clear technical and architectural approaches
• Partner deeply with product & design: Participate in customer discovery, sketch solutions, propose alternatives, challenge assumptions, and help define what valuable and delightful looks like
• Experiment rapidly: Build POCs, run technical spikes, validate ideas quickly, and iterate based on real customer feedback
• Influence product direction: Bring an engineering-driven perspective to what we build, how we build it, and what tradeoffs are worth making at early stages
• Design and build scalable systems once we validate the direction, balancing speed with long-term maintainability
• Raise the technical bar: Contribute to architectural discussions, coding standards, best practices, and mentoring other engineers
• Own quality end-to-end: From early prototypes to robust production code, you care deeply about reliability, performance, and customer experience
• Participate in an on-call rotation to provide after-hours support, ensuring timely resolution of critical issues and maintaining system uptime

Requirements:

• 6+ years of software engineering experience shipping real products in fast-moving environments
• Proven success building new products or highly exploratory features (0→1, startups, innovation labs, greenfield initiatives)
• Comfort working with high ambiguity and incomplete information — you can define direction, propose solutions, and move work forward without waiting for perfect specs
• Strong customer empathy and interest in learning directly from users
• Fluency in full-stack development (or strong backend experience paired with solid product instincts), with hands-on experience in Python/Django, TypeScript/JavaScript, React, and PostgreSQL
• Solid understanding of system design, APIs, performance, and scalable architecture
• Ability to balance speed vs. quality — you know when to build scrappy and when to build durable
• Excellent communication skills and willingness to collaborate across disciplines