Director of Product Management

Data Axle is seeking a Director of Product Management to lead a portfolio of data- and AI-powered product experiences for mid-market and enterprise customers. The role sets product and customer experience strategy, owns roadmaps, leads customer discovery, and partners with cross-functional teams to deliver measurable commercial value.

Responsibilities:

• Own the end-to-end customer experience roadmap across a portfolio of data and AI-powered products, from onboarding through adoption, retention, and expansion
• Define and communicate experience principles that translate complex data and AI capabilities into intuitive, high-value product experiences for mid-market and enterprise customers
• Serve as the primary customer advocate in platform planning, identifying experience gaps and translating them into clear product and platform requirements
• Drive continuous customer discovery across buyers, end users, technical stakeholders, and economic decision-makers to inform roadmap priorities
• Lead experience reviews and influence executive, platform, and GTM stakeholders to align on product direction and customer impact
• Define how AI and agentic capabilities are surfaced within the product, ensuring explainability, trust, transparency, and compliance with legal and privacy requirements
• Partner with Go-To-Market, Sales, and Customer Success teams to ensure product experiences support commercial goals, onboarding success, and retention
• Directly manage and develop a team of Product Managers, setting expectations, coaching performance, and fostering strong discovery and delivery practices
• Establish success metrics tied to customer adoption, engagement, retention, onboarding effectiveness, and AI experience quality
• Perform other miscellaneous duties as assigned by management

Requirements:

• Strong knowledge of product management practices, customer discovery, and experience design for complex B2B data and AI products
• Ability to translate customer needs into clear, actionable product and platform requirements
• Skilled at influencing cross-functional stakeholders without direct authority
• Proven people leadership skills, including coaching, mentoring, and talent development
• Excellent written and verbal communication skills, with the ability to engage both technical teams and executive leadership
• Working knowledge of AI-powered product experiences, data platforms, and B2B data workflows
• Bachelor's Degree required
• 10+ years of experience in Product Management, including at least 3 years at the Director level leading customer-facing product experiences across a product portfolio
• Demonstrated experience managing and developing Product Managers
• Experience leading enterprise or mid-market B2B data, platform, or AI-enabled products required
• advanced degree preferred