IT Vice President of Engineering

Ethos Risk Services is an insurance claims investigation and medical management company investing in its technology organization. The Vice President of Engineering will oversee approximately 40 engineering, QA, and delivery professionals while strengthening software development processes, engineering standards, CI/CD, quality practices, delivery predictability, and performance measurement.

Responsibilities:

• Lead, mentor, and develop IT Delivery Leads, Technical Product Owners, and the QA Lead, and through them, an engineering organization of approximately 40 professionals. Define clear team structures, responsibilities, and accountability
• Build a high-performance culture focused on ownership, transparency, and continuous improvement. Partner on hiring, performance management, succession planning, and career development
• Establish, document, and continuously improve the software development lifecycle (SDLC), including planning, estimation, code review, testing, release management, and post-release support. Set standards for code quality, documentation, security, branching strategy, and definition of done
• Define and manage engineering KPIs aligned to business goals, including delivery predictability, cycle time, deployment frequency, change failure rate, mean time to recovery (MTTR), and defect escape rate. Use data and reporting to identify gaps and drive improvement
• Partner with Product, Architecture, and the CTO to translate technology strategy into executable development plans and roadmaps. Balance new feature delivery with technical debt, platform modernization, and long-term technology investments
• Strengthen CI/CD pipelines, automated testing, environment management, and release reliability. Partner with QA leadership to improve test automation, quality gates, deployment readiness, and rollback procedures
• Lead adoption of new engineering processes, tools, and ways of working. Build buy-in, communicate change clearly, and partner across Engineering, Product, Architecture, Operations, and business teams to drive measurable results

Requirements:

• Bachelor's degree in Computer Science, Engineering, Information Systems, a related field, or equivalent professional experience
• Minimum of 10 to 15 years of progressive software development and engineering experience, including significant experience leading multiple teams and/or engineering managers
• Broad, hands-on background across application development, database design and management, quality assurance, and DevOps
• Proven track record establishing SDLC processes and delivery frameworks (Agile, Scrum, Kanban, or hybrid) in a medium-to-large engineering organization
• Demonstrated experience defining and managing engineering KPIs and using data to drive decisions
• Strong working knowledge of modern CI/CD tooling, source control, automated testing, and cloud or hybrid infrastructure
• Experience partnering with architecture and product leadership to translate strategy into executable roadmaps
• Candidates must be authorized to work in the United States and must not require current or future employment sponsorship
• Master's degree in a related field
• Experience leading organizational transformation, such as DevOps adoption, Agile maturity programs, or platform modernization
• Background in regulated or risk-sensitive industries
• Relevant certifications (e.g., SAFe, PMP, cloud platform certifications)