Healthcare Business Analyst – EHR/EMR & Clinical Workflows

Tricon Solutions is seeking experienced Healthcare Business Analysts to support a leading healthcare diagnostics organization. The role focuses on gathering and documenting requirements, analyzing EHR/EMR and clinical workflows, and coordinating between healthcare stakeholders and technology teams.

Responsibilities:

• Gather, analyze, and document business and functional requirements from healthcare stakeholders
• Conduct stakeholder interviews, requirements workshops, and business process reviews
• Develop BRDs, FRDs, user stories, use cases, process flows, and acceptance criteria
• Analyze clinical workflows involving physicians, patients, healthcare facilities, and diagnostic laboratories
• Understand end-to-end diagnostic testing workflows, including test ordering, specimen collection, labeling, transportation, laboratory processing, and result reporting
• Work with EHR/EMR applications to analyze existing workflows and identify process improvements
• Perform gap analysis, current-state/future-state assessments, and workflow documentation
• Collaborate with clinical teams, laboratory operations, business users, and IT stakeholders
• Support User Acceptance Testing (UAT), including test scenario development, business validation, and issue resolution
• Coordinate with cross-functional teams to ensure business requirements are accurately translated into functional solutions

Requirements:

• 5+ years of Business Analyst experience, including significant experience in the healthcare industry
• Strong understanding of healthcare business processes, clinical operations, and patient care workflows
• Experience working with EHR/EMR applications
• Proven experience in requirements gathering, business analysis, and functional documentation
• Understanding of physician-patient interactions, clinical orders, and diagnostic testing workflows
• Experience with process mapping, gap analysis, and business process improvement
• Experience supporting UAT and coordinating with business and technical stakeholders
• Strong analytical, communication, documentation, and stakeholder management skills
• Experience with diagnostic laboratories, clinical laboratory operations, or laboratory-related healthcare applications
• Understanding of specimen collection, tracking, laboratory testing, and diagnostic result reporting
• Familiarity with Laboratory Information Systems (LIS/LIMS)
• Experience with Epic, Oracle Health/Cerner, or similar EHR/EMR platforms
• Experience working in Agile environments
• Familiarity with Jira, Confluence, Visio, or similar tools
• Understanding of HIPAA and healthcare data privacy requirements
• Prior laboratory experience