Software Engineering Technical Leader (Remote)

Cisco develops technology that connects and protects organizations across digital and physical environments. The Software Engineering Technical Leader will set the technical direction for the Automation and Configuration Management configuration platform, lead complex infrastructure and reliability initiatives, establish engineering standards, mentor engineers, and provide technical judgment during major incidents.

Responsibilities:

• Set the long-term technical direction for ACM’s configuration platform by defining architecture, technology investments, and build vs. buy tradeoffs to support thousands of customers
• Lead and deliver complex, high-impact projects spanning configuration delivery, disaster recovery, fleet management, and platform reliability
• Establish standards for code quality, system design, observability, and operational excellence to raise the engineering bar
• Mentor engineers across levels to accelerate their growth through code reviews, design feedback, pairing, and coaching
• Own production reliability by providing technical judgment during major incidents and designing systems that reduce operational burden

Requirements:

• Bachelors + 8 years of related experience, or Masters + 6 years of related experience, or PhD + 3 years of related experience
• Experience in building and operating large-scale production systems with fluency in Go and/or Python
• Applied experience designing resilient, scalable distributed systems in cloud environments such as AWS, GCP, Azure, or GovCloud
• Prior experience with configuration and infrastructure as code tools like Puppet, Terraform, or Ansible at scale
• Applied experience leading major technical initiatives and influencing engineering direction beyond immediate teams
• Experience with production observability, incident management, capacity planning, and continuous delivery in high-scale environments
• Experience with Kubernetes and container orchestration at production scale
• Experience building platforms used by other engineering teams as internal customers
• Background in security, compliance, or regulated cloud environments such as GovCloud or FedRAMP
• Contributions to open-source projects in configuration management or cloud infrastructure
• Strong communication skills to explain complex technical topics and build alignment across diverse stakeholders