Project Manager - Sales Enablement

WM is hiring a Project Manager, Sales Enablement to align Sales and Operations processes and improve the quality of customer-facing time for its National Accounts Sales Organization. The role leads process development, implementation, communication, and monitoring, and supports sales training, skills development, and operational enablement.

Responsibilities:

• Solicit key stakeholder input/insight in a formal and objective way
• Using stakeholder input, analyze and present data in support of requested process improvement and design sessions
• Participate in process design sessions with the intent of representing the best interests of the sales organization and customers
• Track status of projects, build & maintain timelines, manage risks/issues, and communicate project status to appropriate leadership
• Document and communicate new or changes to existing processes in a clear & concise manner
• Work within the assigned sales segments to ensure adoption of process/technical changes are effectively and efficiently rolled out and maintained
• Monitor and measure results for improvement and future modifications
• Determine areas of need for training and development across the sales organization and design programs to meet development needs
• Administer training and skills development as needed for respective sales segments
• Work with Learning & Development to craft onboarding & regular training needs
• Occasionally backup Program Managers when they take time off and process spec governance, tickets, and any other escalations as needed
• Customer launch expert for assigned sales segment
• Subject matter expert in sales process may be asked to perform PM responsibilities as needed
• Maintain database of processes and SOPs for Program Managers to successfully do their job. Ensure completeness for customer specific SOPs
• Craft consistent communications and talking points to be used by the team when needed

Requirements:

• Must live and work in the US
• Bachelor's Degree (accredited) (accredited) in Sales/Account Management, Process Improvement, Business Administration, or similar area of study
• High School Diploma or GED (accredited) and four years of relevant experience
• 5 years of previous relevant work experience (in addition to education requirement)
• Healthcare Solutions experience
• National Sales Team experience
• Analytics experience