Inside Sales Account Manager - Commercial

Merastar Insurance Company, operating as Kemper Auto, provides auto insurance in the non-standard market. The Inside Sales Account Manager – Commercial supports agency sales by building agency relationships, increasing quotes and written premium, and collaborating with field sales and product teams to grow business.

Responsibilities:

• Develop strong agency relationships; guide, direct and manage agents assigned to you to achieve sales quotas and business objectives. This requires establishing goals and objectives, gaining commitment, persistent follow up, organizational skills, ability to overcome objections, strong sales acumen and critical thinking skills
• Execute outbound sales call goals
• Company representative and liaison between agency and company personnel to identify and resolve issues, which detract from profitable growth and positive company and agency perception
• Collaborate and work with the field Sales and Product teams to achieve team goals and agent growth
• Drive new agency appointments forward through the defined onboarding process. Participate in and lead training sessions to ensure agency is comfortable with products and guidelines. In partnership with field Sales Executives, manage the agency relationship toward quote adoption and positive production
• Participate in regular strategy and tactical meetings with assigned field Sales Executive partners and Inside Sales leadership
• As part of your development and duties, occasional field travel and agency visits will be required. You will work in conjunction with your field Sales partner, visiting key relationships
• Participate alongside field sales in insurance association conventions, seminars, trade shows, and various other agency related functions
• Perform all other duties and responsibilities as assigned by leadership

Requirements:

• Ability to interpret statistical data from company reports and build action plans around the insights obtained from the data
• Required to possess effective communication skills and be an acceptable public speaker
• Must be flexible in nature and a highly motivated self-starter
• Basic ability of operating computer (PC) is necessary including Word, Excel and PowerPoint
• Should demonstrate time management skills
• Insurance experience highly preferred
• College degree preferred
• Bi-Lingual a plus (Spanish)