Qualifications

Basic qualifications

9+ years of product management experience, including experience with platform, portal, marketplace, workflow, or self-service products
Demonstrated experience delivering AI-enabled or intelligent product experiences in production, such as automation, recommendations, workflow optimization, conversational interfaces, or decision-support capabilities
Experience with channel, partner, or indirect selling processes is an advantage
Strong technical fluency, with the ability to evaluate AI and automation approaches, understand API-based architectures, and partner with engineering on feasibility, trade-offs, and scalable implementation options
Track record of defining product vision for ambiguous or greenfield initiatives and translating that vision into clear priorities, phased roadmaps, and measurable outcomes
Excellent stakeholder management and communication skills across engineering, design, partner operations, go-to-market teams, and business leadership

Preferred qualifications

Experience with ServiceNow platform capabilities, enterprise AI assistants, workflow automation platforms, or equivalent AI-enabled enterprise solutions at scale
Background in partner-facing or channel products partner portals, PRM, deal registration, or partner self-service
Familiarity with RBAC, multi-tenant data isolation, and content governance in enterprise platforms
Experience with intelligent UX patterns, such as proactive recommendations, contextual assistance, guided workflows, conversational experiences, or workflow automation
Understanding of partner ecosystems and how different partner types (resellers, ISVs, system integrators, managed service providers) work
Bachelor s degree in computer science, a related technical field, or equivalent practical experience

Product Manager, AI