Product Manager

Siftwell is hiring a Product Manager to translate health plan customer needs into scalable capabilities for its healthcare analytics platform. The role owns product initiatives from discovery through release and partners with customers, Customer Success, Engineering, and Data Science to define requirements, validate work, and support roadmap planning.

Responsibilities:

• Own assigned product initiatives from definition through release, including discovery, requirements, acceptance criteria, refinement, development coordination, validation, documentation, and launch readiness
• Translate customer and market needs into clear product requirements, working directly with customers and Customer Success to understand workflows, business challenges, product feedback, and emerging needs
• Serve as the day-to-day Product partner to Engineering and Data Science for assigned initiatives, participating in refinement and development discussions, clarifying requirements, resolving questions, and escalating strategic tradeoffs when appropriate
• Develop a strong understanding of Siftwell’s healthcare data, analytics, and product capabilities and independently investigate customer data and product questions before escalating to Engineering or Data Science
• Review and validate completed product work against requirements and customer needs, identifying issues and helping determine readiness for release
• Maintain organized and actionable product work in Jira and manage supporting product documentation and release communications, ensuring requirements, decisions, dependencies, release notes, and status are clear and current
• Contribute to roadmap planning and product discovery by surfacing recurring customer needs, product gaps, and opportunities identified through customer and cross-functional engagement
• Adhering to the Company Security and Privacy Policies and the associated security standards
• Maintaining the security of the Information assets and resources to which they have been granted access
• Ensuring direct reports are aware of and adhere to Company Security and Privacy Policies
• Ensuring the security of information and managing risks to assets and resources owned by their functional area
• Ensuring that contractors, consultants, partners and other third parties under their sponsorship operate in compliance with Company policy
• Monitoring compliance related to business assets owned by their functional area and taking corrective action as necessary

Requirements:

• Bachelor's degree plus a minimum of 4 years of hands-on experience in Product Management (or equivalent experience as a Healthcare Business Analyst, Payer Operations Specialist, or Technical Implementation Lead paired with SaaS Product experience)
• Meaningful experience within the payer healthcare ecosystem, with a strong understanding of health plan operations, programs, workflows, and data
• Product management experience within a SaaS or technology-enabled environment, including experience owning product initiatives and translating customer and business needs into clear requirements for technical teams
• Experience working directly with Engineering and/or Data Science teams through refinement, development, testing, and release
• Working knowledge of payer healthcare data and standard transaction formats (e.g. 837 medical claims, 835 remittance data, 834 eligibility/enrollment files, pharmacy claims, clinical data, quality data, and member-level data) with the ability to understand data limitations, investigate anomalies, and determine when technical escalation is needed
• Experience using Jira or similar product development tools and working within an Agile development environment
• Demonstrated ability to manage multiple priorities, make sound product decisions, and drive work forward in a fast-moving environment
• Experience with Medicaid, Medicare Advantage, including Stars, HEDIS, HOS, quality, population health, or care management
• Hands-on experience with healthcare analytics, population health, and value-based care