Technical Project Manager II

Help keep a portfolio of customer experience initiatives organized and moving forward as a Project Manager. You'll manage several projects at once, build practical delivery plans, coordinate overlapping stakeholders, and adapt as priorities or project scope change. This role calls for solid project management fundamentals and enough technical curiosity to follow conversations about data, analytics, and reporting.

If you're the kind of PM who can quickly get up to speed, spot what needs attention, and keep people aligned without waiting for every next step to be handed to you, this could be a great fit. You'll work in a fast-paced environment where projects may shift, expand, or stop-and where clear communication, sound judgment, and flexibility help the team keep making progress.

Required Skills & Experience
3+ years of project management experience

Experience building project plans, tracking progress, and coordinating stakeholders

Strong organization, communication, time management, and follow-through

Ability to manage multiple initiatives with overlapping stakeholders

Self-starter who adapts quickly to changing priorities, scope, and project direction

Desired Skills & Experience
Experience with data, analytics, or reporting projects

Familiarity with SQL and technical discussions involving data

Experience coordinating customer experience initiatives

Background managing projects in fast-paced or changing environments

What You Will Be Doing
Manage a portfolio of approximately 5-7 concurrent projects

Build and maintain plans, timelines, action items, and status updates

Coordinate stakeholders across projects with shared contributors

Keep teams aligned as priorities, scope, or timelines change

Track risks, dependencies, decisions, and progress

Help move initiatives forward while providing clear communication on status and next steps

Tech Breakdown
30% Project Planning and Portfolio Coordination

25% Stakeholder Communication and Alignment

20% Timeline, Action-Item, and Dependency Tracking

15% Data, Analytics, and Reporting Project Support

10% Adaptation to Changing Priorities and Scope

Daily Responsibilities
Maintain plans, timelines, action items, and project updates

Coordinate stakeholders and manage follow-ups across concurrent initiatives

Monitor progress, risks, dependencies, and shifting priorities

Communicate project status and next steps clearly

Help teams respond to changes in scope, timing, or direction