Senior Software Engineer - CIAM and Fraud

First Citizens Bank is undergoing a digital transformation to modernize its digital banking platform. The Senior Software Engineer will develop and support CIAM and fraud solutions, provide technical guidance, oversee software delivery, and ensure application stability, security, testing, and integration performance.

Responsibilities:

• Design and develop scalable, secure, and reliable technical solutions that meet business and user requirements for functionality, performance, and availability
• Lead and support the proactive maintenance of IaaS, SaaS, and on-premises applications to ensure mission-critical systems remain stable, scalable, and aligned with evolving business needs
• Coordinate and assist with the troubleshooting and resolution of application issues, including code defects, data integrity issues, and configuration-related problems
• Demonstrated experience supporting complex, business-critical applications in a production environment
• Exercise sound technical judgment to evaluate options, manage ambiguity, and determine appropriate actions within established processes and guidelines
• Prior technical leadership experience on small to mid-sized projects is preferred
• Champion engineering best practices, promote adherence to development standards, and drive continuous improvement initiatives
• Strong understanding of software testing methodologies, including unit, integration, and system testing practices
• Knowledge of software quality controls, including peer code reviews, automated testing, security scanning, and CI/CD quality gates
• Familiarity with API testing and documentation tools such as RestAssured, Postman, and Swagger UI
• Demonstrated expertise in designing and implementing real-time and file-based integrations, with the ability to optimize database processing and performance
• Advocate for a positive developer experience through thoughtful design, tooling, automation, and engineering practices
• Develop clean, maintainable, well-documented, and secure software solutions that align with architectural standards and business objectives
• Passion for abstraction, refactoring, and continuous improvement to enhance application quality and maintainability
• Demonstrated curiosity and commitment to learning new technologies, tools, and industry best practices
• Foster a collaborative team environment through mentorship, knowledge sharing, and constructive support of colleagues

Requirements:

• The ideal candidate should have the necessary skills and experience to provide technical guidance, estimation of efforts, understanding and deciding upon the optimal technology solution to achieve the desired business needs, day to day application support, should be able to navigate differing levels of gray/unknowns, and have excellent communication skills with other IT management levels, individual contributors and business stakeholders
• They must be able to move at a rapid rate of execution to deliver requests and take advantage of any opportunities as they present themselves and navigate through any resource constraints
• They must have both the short- and long-term strategic view when deciding on the best technical approach
• They must be able to develop code and effectively oversee distributed development team members
• Demonstrated experience supporting complex, business-critical applications in a production environment
• Exercise sound technical judgment to evaluate options, manage ambiguity, and determine appropriate actions within established processes and guidelines
• Strong understanding of software testing methodologies, including unit, integration, and system testing practices
• Knowledge of software quality controls, including peer code reviews, automated testing, security scanning, and CI/CD quality gates
• Familiarity with API testing and documentation tools such as RestAssured, Postman, and Swagger UI
• Demonstrated expertise in designing and implementing real-time and file-based integrations, with the ability to optimize database processing and performance
• Demonstrated curiosity and commitment to learning new technologies, tools, and industry best practices
• Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance
• Prior technical leadership experience on small to mid-sized projects
• 8+ years of experience in Software application development and maintenance
• Experience in banking or regulated financial services
• Strong design & development experience with Enterprise Technologies: Java, JMS, JDBC, Web development, Transactions, WS-*, JVM, JSP, Servlets, EJB, JNDI, JMX, JTA, Spring, JUnit, Hibernate, Python
• Understanding of fraud prevention, risk-based authentication, and secure digital journeys
• OAuth 2.0, OpenID Connect, SAML
• Experience of Cloud platforms (AWS, Azure, GCP)
• Experience of Okta CIAM preferred