Business Transformation Analyst

Thermo Fisher Scientific is hiring a Business Transformation Analyst to support the accuracy, integrity, and controlled maintenance of laboratory database content. The role reviews and implements database changes, investigates data-quality issues, maintains documentation and operational metrics, and works with laboratory, quality, clinical, and other stakeholders.

Responsibilities:

• Perform complex reviews of laboratory database content to ensure compliance with validation documentation, SOPs, business requirements, and supporting source documentation
• Conduct technical and quality-control reviews of database modification and addition requests, identifying discrepancies, incomplete information, or requestor errors and coordinating resolution as needed
• Implement approved database updates accurately and in accordance with established change-control and database procedures
• Maintain complete and accurate documentation of database changes to support traceability, compliance, and audit readiness
• Review custom reports and database outputs for completeness and accuracy and resolve identified issues prior to completing impact assessments or supporting change-control activities
• Research and respond to questions regarding laboratory database content using approved reference sources, clinical standards of care, peer-reviewed literature, and other appropriate documentation
• Participate in the investigation, documentation, and resolution of database-related quality events and discrepancies
• Draft clear internal and external communications related to database changes, custom reference ranges, pediatric reference ranges, custom alerts, quality issues, and other business requirements
• Enter, maintain, and verify data within laboratory databases and associated applications, tools, process trackers, and metrics repositories
• Support the maintenance and revision of toxicity grading content, including master toxicity tables, coding quality-control reviews, and verification of toxicity-grade outputs
• Coordinate with supporting departments and stakeholders during database updates and other implementation activities, helping manage timelines, dependencies, and deliverables
• Provide recommendations for enhancements to database services, procedures, processes, controls, and supporting tools
• Participate in tactical process-improvement initiatives designed to increase quality, efficiency, consistency, and scalability
• Monitor operational activities and maintain relevant performance metrics and tracking information
• Serve as a subject-matter resource for database processes and content-related questions
• Train new Business Transformation team members and other global staff on laboratory database processes, procedures, and tools
• Perform other duties as assigned

Requirements:

• Advanced degree in a relevant field with no prior professional experience required, or
• Bachelor's degree with at least 2 years of relevant experience in data management, database operations, laboratory operations, quality, analytics, clinical data, or a related field
• In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role
• Strong attention to detail and demonstrated ability to review complex data for accuracy, completeness, and consistency
• Experience working with structured databases, data-management systems, or enterprise applications
• Ability to identify discrepancies, investigate root causes, and coordinate resolution of data-quality issues
• Strong understanding of data quality, documentation, and change-control principles
• Ability to interpret and follow SOPs, validation documents, technical requirements, and controlled procedures
• Strong analytical and problem-solving skills
• Ability to evaluate technical information and make sound, evidence-based recommendations
• Strong organizational and time-management skills with the ability to manage multiple priorities and implementation timelines
• Excellent written and verbal communication skills
• Ability to communicate technical or scientific information clearly to both technical and non-technical stakeholders
• Demonstrated ability to work independently while collaborating effectively across functions and global teams
• Ability to maintain accurate records and documentation in a quality-controlled environment
• Proficiency with Microsoft Excel and other Microsoft Office applications
• Experience in a regulated, laboratory, pharmaceutical, biotechnology, clinical research, healthcare, or other quality-controlled environment is preferred
• Computer Science
• Data Science
• Information Systems
• Business Analytics
• Biology, Chemistry, or related life sciences
• Clinical or Laboratory Sciences
• Other related technical or scientific disciplines
• Experience with laboratory information systems, clinical databases, reference-range management, or similar scientific data platforms
• Experience with quality-control review, validation, change control, deviation management, or quality-event investigations
• Familiarity with clinical laboratory reference ranges, pediatric reference ranges, toxicity grading, or clinical standards of care
• Experience interpreting scientific or medical reference materials and peer-reviewed literature
• Experience with SQL, reporting tools, database querying, or data-analysis applications
• Familiarity with Power BI, Tableau, or other reporting and visualization tools
• Experience with process improvement, workflow optimization, or operational metrics
• Experience with SAP, Salesforce, or other enterprise systems
• Familiarity with data-governance and data-integrity principles
• Experience training or supporting users of technical systems