Software Product Manager, Clinical Lab Systems

MyOme is seeking a Software Product Manager for its clinical laboratory informatics systems. The role bridges lab operations, engineering, and compliance by translating workflows into product requirements, owning internal lab-facing systems, and ensuring releases meet regulatory and quality requirements.

Responsibilities:

• Partner with lab directors, lab scientists, accessioning, and operations teams to understand workflows, pain points, and priorities
• Translate those needs into clear product requirements, user stories, and acceptance criteria that engineering can build against
• Own the roadmap and backlog for internal lab-facing systems, balancing new features, fixes, and operational requests
• Map how data and samples move within our internal systems (both off the shelf and custom built), and identify gaps, handoffs, and opportunities to automate
• Ensure regulatory and quality requirements (CLIA, CAP, HIPAA, and applicable state requirements) are built into requirements from the start, not added at the end
• Work with Quality, Compliance, and Lab leadership to define validation needs, change control, and release documentation for each software change
• Maintain traceability between requirements, testing, and release so the lab is always audit-ready
• Develop user-facing training for new and existing software, including written guides, SOP updates, quick-reference sheets, and recorded walkthroughs
• Lead training sessions for lab staff during rollouts and track adoption and feedback after launch
• Keep user documentation current as systems change, and make it easy for staff to find what they need
• Serve as the primary point of contact between lab users and engineering for the systems you own
• Communicate release plans, changes, and timelines clearly to technical and non-technical audiences
• Run requirement reviews, demos, and post-release check-ins with stakeholders

Requirements:

• 4+ years of product management, business analysis, or a similar role on software products, ideally internal or operational tools
• Proven experience gathering requirements from end users and turning them into specs, user stories, and acceptance criteria
• Experience working in a regulated environment (healthcare, clinical lab, life sciences, or similar) and building compliance into product decisions
• Excellent verbal communication: you can run a meeting with lab scientists in the morning and an engineering sprint review in the afternoon
• Excellent written documentation: clear requirements, user guides, SOPs, and release notes
• Experience creating and delivering user training for software rollouts
• Comfort working with engineering teams using agile tools (e.g., Jira, Linear, Confluence)
• A detail-oriented, organized approach and the ability to manage multiple stakeholders and priorities in a remote team
• Hands-on experience with Sapio or another LIMS (e.g., LabWare, STARLIMS, Benchling)
• Knowledge of genomics, genetic testing, or clinical lab workflows (accessioning, sequencing, reporting)
• Familiarity with software validation and change control in a CLIA/CAP lab, or with FDA 21 CFR Part 11
• Experience with healthcare interoperability standards (HL7, FHIR)
• Ability to read basic SQL or work with APIs to understand data flows between systems
• Experience with instructional design or training tools (e.g., Loom, Scribe, an LMS)