Project Manager

Allegis Global Solutions employs the contractor to provide services to Microsoft. The role supports Microsoft’s Policy Exception Request program and Compliance and Assurance operations, managing governance workflows, stakeholder coordination, reporting, and process improvements.

Responsibilities:

• Support end-to-end administration of the Policy Exception Request (PXR) program, including intake reviews, backlog tracking, workflow coordination, approval routing, closure activities, and stakeholder follow-up
• Partner closely with requestors, approvers, subject matter experts, and business stakeholders to ensure timely processing, clear communication, and a positive customer experience throughout the exception management lifecycle
• Prepare leadership-level reports, dashboards, status updates, executive summaries, and communications related to program performance, operational metrics, and key initiatives
• Help ensure requests align with documented governance requirements, approval workflows, risk management expectations, and audit readiness standards
• Support administration and ongoing maintenance of PXR tooling and associated workflows, including testing and validation of process enhancements, tooling updates, and new capabilities
• Document business requirements, operational procedures, and standard operating processes (SOPs)
• Identify opportunities to improve scalability, efficiency, reporting, automation, and overall user experience
• Partner with engineering teams to support backlog prioritization, defect resolution, feature enhancements, and continuous improvement initiatives
• Drive and support multiple projects simultaneously, ensuring deliverables are completed on time and stakeholder expectations are met
• Create professional PowerPoint presentations, business papers, process documentation, and supporting materials for leadership and stakeholder engagements
• Provide support for additional Compliance and Assurance initiatives, special projects, and operational activities as business needs require

Requirements:

• 5–7 years of overall experience required
• 5+ years of program and project management experience managing cross-functional programs, stakeholders, and operational processes
• 3+ years of experience in governance, compliance, risk management, audit, or business operations supporting governance frameworks and operational workflows
• 3+ years of experience creating reports, dashboards, executive communications, process documentation, and driving operational or tooling improvements
• Bachelor's degree in Business Administration or a related field
• Strong verbal and written communication skills with the ability to prepare executive-level communications and presentations
• Excellent problem-solving skills, attention to detail, and interpersonal skills
• Ability to work independently, manage time effectively, and operate in a fast-paced, highly regulated environment
• Experience coordinating cross-functional stakeholders and managing complex operational workflows
• Ability to analyze operational data and develop meaningful insights and recommendations
• Proficiency with MS Word, MS PowerPoint, MS Project, Visio, SharePoint, Azure DevOps, Power BI, and related tools
• Experience with workflow management systems, reporting tools, and process documentation
• Demonstrated ability to drive continuous process and tooling improvements, including automation initiatives